Change Management Specialist

2 weeks ago

Toronto, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled Change Management Specialist to join our team at BMO. As a key member of our organization, you will be responsible for driving change management plans and activities from initiation to implementation and sustainment to achieve desired business results.

Key Responsibilities
  • Develop and implement change management strategies to ensure successful business outcomes.
  • Engage leaders, stakeholders, and other impacted audiences in the change to create an engaged workforce who understands the change and its impact on customers and employees.
  • Analyze business dimensions and associated risks to inform change management decisions.
  • Drive overall business results by ensuring that change is understood, accepted, and sustained.
  • Act as a trusted advisor to assigned business groups, influencing and negotiating to achieve business objectives.
  • Recommend and implement solutions based on analysis of issues and implications for the business.
  • Assist in the development of strategic plans and identify emerging issues and trends to inform decision-making.
  • Lead the change strategy planning process, combining subject matter expertise and organizational knowledge to implement successful change.
  • Analyze the scope of change to determine people, process, financial, technology, risks, and other impacts.
  • Break down strategic problems and analyze data and information to provide insights and recommendations.
  • Provide advice and guidance to assigned business groups on implementation of change, evaluating the change environment to understand complexity and impact of change.
  • Apply change management methodology and general management skills and knowledge to plan, organize, and execute change management in a variety of project sizes.
  • Collaborate with internal and external stakeholders to provide business context in the design, development, and implementation of change, ensuring alignment between stakeholders.
  • Develop change management solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
  • Develop change strategies that enable leaders to promote the change and execute the change, ensuring stakeholders want to make the change.
  • Build and execute communications plans to drive awareness and understanding, including analyzing audiences, developing key messages, and identifying the right channel, frequency, and sender.
  • Identify resistance to the change and build required plans to overcome objectives through communications and training to implement and sustain the change.
  • Monitor and track adoption of the change, addressing any issues, implementing corrective actions, and celebrating successes.
Requirements
  • Typically between 5-7 years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Knowledge of business analysis, project delivery practices, and standards across the project lifecycle.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal and written communication skills.
  • Collaboration and team skills.
  • Analytical and problem-solving skills.
  • Influence skills.
  • Data-driven decision-making skills.
What We Offer

BMO offers a competitive salary range of $68,000.00 - $126,000.00, a salaried pay type, and a comprehensive total compensation package that includes performance-based incentives, discretionary bonuses, and other perks and rewards. We also offer health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

We are committed to an inclusive, equitable, and accessible workplace, where everyone feels valued, respected, and heard. We strive to help our employees make an impact from day one and provide the tools and resources needed to reach new milestones.

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