Client Relationship Manager
2 months ago
About the Role
We are seeking a highly skilled and empathetic Customer Service Representative to join our team at EightSix Network. As a key member of our collection team, you will play a vital role in helping clients achieve financial stability and well-being.
Key Responsibilities
- Establish and maintain trust-based relationships with clients through active listening and effective communication.
- Analyze and understand complex financial information to assess clients' financial situations and provide tailored solutions.
- Work collaboratively with clients to resolve issues and provide education on their financial situation and available options.
- Develop and implement solutions that meet clients' financial needs and goals.
Requirements
- High school diploma or equivalent.
- Customer service and advisory experience, preferably in a financial services environment.
- Aptitude for building strong relationships and establishing trust with clients.
- Bilingualism (English/French) to effectively communicate with clients from diverse linguistic backgrounds.
What We Offer
- Competitive compensation package.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment that values employee well-being and satisfaction.
About Us
EightSix Network is a forward-thinking organization dedicated to providing innovative financial solutions to individuals and businesses. We prioritize empathy, understanding, and effective communication to build strong relationships with our clients and colleagues.
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