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Benefits Administrator

2 months ago


Burlington, Ontario, Canada First Student Shared Services Full time

About the Role:

First Student Shared Services is seeking a highly skilled Benefits Coordinator to join our team. As a Benefits Coordinator, you will play a critical role in supporting the administration of our health and welfare plans, ensuring compliance with regulatory requirements, and providing exceptional service to our employees.

Key Responsibilities:

  • Respond to employee inquiries and provide timely resolutions to benefits-related issues.
  • Assist with the administration of state and company disability plans, including eligibility determinations and benefit payments.
  • Perform routine audits and reviews of benefits data to ensure accuracy and compliance.
  • Identify and resolve eligibility and pricing setup issues, and recommend solutions to improve benefits administration.
  • Review collective bargaining agreements and ensure benefits setup is accurate and compliant.
  • Perform specialized data requests and provide insights to inform benefits strategy.
  • Communicate effectively with employees, management, and external partners to resolve benefits-related issues.

Requirements:

  • Bachelor's degree in Human Resources, Finance, Business Administration, or a related field.
  • 3-5 years of experience in employee benefits administration, with a strong understanding of retirement plan administration and compliance.
  • Excellent analytical, organizational, and communication skills, with a focus on quality control and data accuracy.
  • Advanced skills in Microsoft Office Suite, particularly Excel, including pivot tables and VLOOKUPs.

About First Student Shared Services:

First Student Shared Services is a leading provider of school transportation services, operating in 460 locations across the US and Canada. We employ over 48,000 people and operate and maintain over 43,000 buses. Our company is committed to providing safe, reliable, and cost-effective transportation for five million students per school day.