Benefits Administrator

1 month ago


Burlington, Ontario, Canada First Student Shared Services Full time
Benefits Coordinator Job Description

At First Student Shared Services, we are seeking a highly skilled Benefits Coordinator to join our team. As a Benefits Coordinator, you will play a critical role in supporting our employees with their health and welfare plans.

Key Responsibilities:
  • Respond to employee inquiries and provide timely support with benefits-related matters.
  • Assist with the administration of state and company disability plans, ensuring compliance with relevant regulations.
  • Perform routine audits of health and welfare plans to ensure accuracy and identify potential issues.
  • Collaborate with Payroll, Benefit Administration Center, and external auditors to resolve discrepancies and ensure seamless operations.
  • Act as a resource for colleagues, providing guidance and support on benefits-related matters.
  • Identify and recommend solutions to eligibility and pricing setup issues.
  • Review collective bargaining agreements to ensure benefits setup is accurate and compliant.
  • Perform specialized internal data requests as needed.
  • Respond to requests from locations and other internal departments on benefits-related inquiries.
Requirements:
  • Bachelor's degree in Human Resources, Finance, Business Administration, or a related field (or equivalent work experience).
  • Full proficiency in job-related training and considerable work experience.
  • 3-5 years of experience in Employee Benefits functions, with basic working knowledge of retirement plan administration and compliance.
  • Strong analytical, organizational, and attention to detail skills, with an emphasis on quality control of data.
  • Proven ability to communicate effectively in person and in writing to all levels of organization and external customers.
  • Advanced skills in Microsoft Office Suite, especially Excel, including pivot tables and V lookups.

First Student Shared Services is a leading provider of school transportation services, operating in 460 locations across the US and Canada. We strive to create a culture where all people are First, and we encourage applications from diverse candidates. We are an equal opportunity employer and are committed to providing reasonable accommodation at all stages of the hiring process.



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