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2 months ago


Mount Pearl, Newfoundland and Labrador, Canada Quantum Management Services Ltd. Full time
Inside Sales Representative - Mechanical Parts

Quantum Management Services Ltd. is seeking an experienced Inside Sales Representative to join their team. As an Inside Sales Representative, you will play a vital role in driving sales through telephone communications, meeting sales targets, and nurturing customer relationships.

Key Responsibilities:
  • Prioritize customer satisfaction by understanding their needs and effectively communicating product features and benefits.
  • Develop a deep understanding of our product line to optimize sales opportunities with each customer interaction.
  • Collaborate with the Branch Manager to devise strategic sales approaches.
  • Generate and qualify leads, passing on opportunities to Technical Sales Representatives as needed.
  • Expand our prospect database and ensure timely follow-up on leads.
  • Handle inbound calls, converting prospects into sales and addressing customer inquiries.
  • Overcome objections and emphasize product/service value to potential customers.
  • Enter and maintain customer data in our corporate database.
  • Investigate and resolve customer service issues in a timely manner.
Requirements:
  • 2+ years of experience in sales or telesales, preferably in a customer service or inside sales role.
  • Experience in auto or mechanical parts is an important asset for this role.
  • Strong communication skills, both verbal and written.
  • Ability to build and maintain lasting customer relationships.
  • Self-motivated with a high level of energy and enthusiasm.
  • Resourceful personality with the ability to find alternative solutions to product delays or sourcing issues.