Framing Team Lead

1 week ago

Oshawa, Ontario, Canada Michaels Full time
Framing Team Lead Job Description

At Michaels, we're looking for a skilled and experienced Framing Team Lead to join our team. As a key member of our framing department, you will be responsible for leading a team of framers in creating custom framing solutions for our customers.

Key Responsibilities:
  • Lead and Coach the Framing Team: Provide guidance and support to your team members to ensure they have the skills and knowledge needed to deliver high-quality custom framing solutions.
  • Drive Custom Framing Sales: Work with customers to understand their needs and preferences, and use your knowledge of framing products and techniques to create custom solutions that meet their expectations.
  • Assist Customers: Provide excellent customer service by assisting customers in creating a memorable framing solution for their art.
  • Manage Inventory and Operations: Oversee the inventory management process, including receiving and stocking framing materials, and ensure that the framing department is running efficiently and effectively.
  • Manage Shrink and Safety Programs: Implement and maintain programs to prevent shrinkage and ensure a safe working environment.
  • Participate in Performance Management: Work with the Store Manager to develop and implement performance management plans for team members, and participate in talent development activities.
  • Other Duties: Assist with truck unloading and stocking, participate in the development of sales floor displays, and perform other duties as assigned.
Requirements:
  • Basic Computer Skills: Proficient in using computer software and systems.
  • Previous Custom Framing Experience: Previous experience in custom framing is preferred, but not required.
  • Retail Management Experience: Experience in retail management, including leading a sales team, is preferred.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and inspire team members.
Work Environment:

The Framing Team Lead will work in a fast-paced retail environment, with a focus on providing excellent customer service and creating custom framing solutions. The ideal candidate will be able to work in a team environment, with a focus on collaboration and communication.

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