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IT Support Specialist
3 months ago
As a Technical Support Specialist at Tech Quest Solutions Inc, you will play a crucial role in ensuring seamless operations within our IT infrastructure. Your expertise will help resolve technical issues and enhance user experience.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a similar role
- Relocation costs covered by employer
- Willingness to relocate is required
- Facilitate access to computer networks for users
- Assist users facing challenges with their computers
- Research and implement solutions by consulting user guides, technical manuals, and other relevant documents
- Provide training and advice to users based on identified issues
- Maintain a log of problems and solutions for reference by other technical support analysts
- Offer support for business systems, networks, and Internet-related issues
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, and necessary software
- Conduct backup and recovery operations for web servers
- Employment Type: Permanent
- Language of Work: English
- Working Hours: 35 hours per week