Regional Power Distribution Manager

3 weeks ago

Mississauga, Ontario, Canada Encore Canada Full time

Position Overview

The Regional Power Distribution Manager will oversee the implementation of electrical services for designated venues, including those utilized by external production firms under exclusive power distribution contracts. This role entails planning, scheduling, and supervising power distribution technicians. The manager will serve as the authority on Encore Canada’s power distribution standard operating procedures, ensuring a safe working environment across all Power Distribution sites in compliance with relevant legislation, regulations, and safety standards. Close collaboration with regional and venue leadership is essential to support both sales and operational needs. This position reports to the Regional Vice President or the Regional Director and collaborates with the global Power Distribution team.

Key Responsibilities

Staff Development

  • Assess training needs and facilitate development opportunities for team members. Aid in setting and tracking career and performance objectives.
  • Recruit, hire, and manage dedicated power distribution personnel at assigned venues. Collaborate with venue leaders to oversee cross-trained staff.
  • Lead, motivate, and manage staff performance, including progressive discipline when necessary.
  • Delegate projects based on relationships, expertise, and individual strengths.
  • Collaborate with venue and regional leadership to ensure all personnel providing power distribution services are adequately trained and possess the necessary skills to execute tasks safely.
  • Support local, regional, and national training initiatives related to power distribution.

Safety Compliance

  • Conduct field assessments to ensure power safety compliance within the assigned region.
  • Participate in periodic inspections of new and existing facilities, evaluating the safety of current power distribution systems. Recommend improvements or modifications as needed.
  • Assume the role of Designated Master Electrician for relevant licenses and manage permits for electrical work as required.

Labour and Equipment Management

  • Work with venue and regional leadership to create and maintain work schedules, fostering a positive employee relations environment.
  • Develop and implement power distribution load-in/load-out strategies for events and trade shows. Assist in planning power distribution for smaller AV meetings as needed.
  • Supervise the setup and teardown of power distribution for various events, including general sessions and entertainment functions, ensuring all requirements are met.
  • Troubleshoot issues as they arise.
  • Collaborate with venue and regional leaders to manage power distribution inventory and oversee equipment rentals and subcontracted labor.
  • Review and assist in the creation of exhibitor order forms and electrical diagrams, determining labor and material needs for upcoming events.

Customer Relations

  • Exhibit strong customer service skills to maintain positive relationships with all clients.
  • Develop strategies to engage potential clients effectively.
  • Provide support in preparing quotes as necessary.
  • Interpret equipment and labor requirements, assisting the sales team in specifying labor needs to meet margin expectations.
  • Direct Encore employees and manage external electricians as required.
  • Facilitate cross-training for Encore colleagues and assist with routine audio-visual setups as needed.

Company Support

  • Assist the Regional Vice President with site evaluations and the design, maintenance, and installation of power distribution systems.
  • Collaborate with venue and regional leaders to create and market Encore-produced shows that adhere to standard operating procedures.
  • Provide on-site support to ensure strategic projects are completed on schedule and local expectations are met.

Job Qualifications

  • 5-7 years of electrical experience.
  • Master Electrician license.
  • Certificate-level education.
  • Electrical Knowledge Proficient understanding of 110v-600v systems, single and three-phase equipment, connectors, power phases, amperages, and voltages. Familiarity with power generators, transformers, and industry-standard tools.
  • Lift certification and operational experience.
  • Broad knowledge of the trade show and production sectors.
  • Required customer service experience with both internal and external clients.
  • At least 1 year of experience in an instructional capacity.
  • Ability to develop and implement training programs and safety procedures.
  • Experience in ongoing maintenance and continuous education initiatives.
  • Excellent written and verbal communication skills.
  • Familiarity with Microsoft Office and CAD programs such as Vectorworks or AutoCAD.
  • Willingness to work extended hours and maintain flexible availability.

Competencies

  • Commitment to quality and safety.
  • Strong problem-solving abilities.
  • Team-oriented mindset.
  • Analytical thinking skills.
  • Strategic account planning.
  • Ability to maintain a big-picture perspective.
  • Willingness to travel as needed.

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