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Luxury Showroom Sales Consultant

2 months ago

Toronto, Ontario, Canada CB Canada Full time

About Us

CB Canada is a leading supplier of top-quality products, with a strong presence in the southwestern Ontario market. Our company values exceptional customer service, employee education, and innovation, which has enabled us to grow exponentially. We are committed to providing a supportive work environment and opportunities for career development.

Our Team

We are a family-owned company with a small company feel, but with the benefits and support of a larger organization. Our team is dedicated to providing a better life for our employees, and we offer a range of benefits and resources to support their growth and development.

The Role

We are seeking a driven sales consultant with a passion for interior design to join our team at our luxury showroom in Etobicoke. As our Showroom Sales Consultant, you will be responsible for the customer experience from start to finish, using your superior communication skills and interior design expertise to advise customers on the best recommended products for their bath and kitchen spaces.

Key Responsibilities

  • Sales and Customer Service: Grow our customer base by driving sales, handling the entire sales process from initial communication to follow-up and closing.
  • Customer Relationships: Develop a relationship of trust with customers, maintaining it by delivering the best customer service experience from start to finish.
  • Administrative Duties: Prepare and deliver quotes for customers, answer calls, send and reply to emails, take payment information, and prepare any other necessary documentation.
  • Data Management: Enter order information into our database and update it as necessary.
  • Customer Consultations: Meet with showroom customers either by appointment or as walk-ins, for consultations and recommendations based on their needs.

Requirements

  • Interpersonal Skills: You are comfortable in a social environment and interact well with people, able to communicate eloquently with customers and get along collaboratively with the members of your team.
  • Time Management Skills: Your time and calendar management skills make you adept at planning and executing multiple tasks simultaneously and on time.
  • Interior Design Expertise: You have worked in the luxury industry in the past, and understand how to position and promote premium goods or services to customers.
  • Proficiency in Microsoft Office: You will work frequently in Microsoft, operating between Word, Excel, PowerPoint, and Outlook to prepare documents, update information and create presentations.
  • Enthusiasm for Driving Sales: You are passionate about chasing sales and highly motivated to reach and exceed existing targets.

What We Offer

  • Competitive Salary and Commissions: Your income includes a competitive base salary plus commissions with no caps.
  • Opportunities for Career Development: We offer training in the luxury fixture industry, growing your sales expertise in the field of interior design, and increasing your eligibility for promotion to senior sales roles in the future.
  • Casual Atmosphere and Supportive Environment: Our team is dedicated to providing a supportive work environment, with access to decision-makers and opportunities for growth and development.
  • Comprehensive Benefits Package: We offer a range of benefits and resources to support your growth and development, including comprehensive health benefits, employee and family assistance program, financial planning and saving resources, and educational reimbursement.