Property Operations Manager

5 days ago

Coquitlam, British Columbia, Canada Tribe Management Full time
Job Title: Caretaker (6 month contract)

Tribe Management is a leading provider of strata and rental management services in Canada. We are seeking a highly motivated and experienced Caretaker to join our team at our Dayanee Springs Community in Coquitlam, BC.

Job Summary:

The primary function of this position is to lead the operation of our Tribe-managed building, ensuring the day-to-day maintenance and upkeep of the property. As a Caretaker, you will be responsible for reporting to the Community Manager on all matters relating to the building, preparing and presenting weekly reports, and conducting daily inspections of mechanical rooms, cooling towers, and building systems.

Key Responsibilities:
  • Report to the Community Manager on all matters relating to the building
  • Prepare and present weekly Caretaker's report
  • Conduct daily inspections of mechanical rooms, cooling towers, and building systems
  • Inspect all interior common property, building exterior, entry doors, and grounds to proactively check for security breaches, damage, leaks, maintenance issues, graffiti, debris, and bylaw violations
  • Ensure the cleanliness and maintenance of the building
  • Water non-irrigated landscape beds and planters on a regular basis, in-season
  • Manage inventory of supplies and arrange for equipment repairs
  • Supervise regular contracted trades and schedule and supervise ad hoc and emergency trades in a timely manner
  • Report trades appointments and outcomes to the Property Manager in the weekly Caretaker Report
  • Respond to emergency situations and provide assistance as necessary
  • Schedule and oversee moves in and out of the building, and large item deliveries, in accordance with the Bylaws and set procedures
  • Program systems (fobs, enterphone, locker room security access)
  • Review security system (fob logs and/or video) relating to incidents
  • Inspect visitor parking and EV charging stations several times daily and report vehicles that are parked regularly in visitor parking, and vehicles using charging stations without a permit
  • Issue parking violation notices and arrange for towing or wheel lock in accordance with the Rules, under the direction of the Property Manager
  • Arrange for towing of vehicles improperly parked in owner's stall, if requested by the owner
  • Perform all administrative work involved in the operation of the Property according to procedures set out by the Property Manager
  • Enforce the Strata's Bylaws and Rules
  • Prepare detailed Incident Reports related to accidents, altercations, and damage to the property and/or other applicable incidents
  • Occasional overtime and work hours outside of regular office hours may be required to respond to building emergencies (compensated according to BC Employment Standards)
  • Maintenance and monthly reconciliation of petty cash
  • Other duties as required from time to time
Qualifications:
  • Experience as a caretaker in a Strata-owned condo building is an asset
  • Working knowledge of building systems is an asset (e.g. electrical, mechanical, elevator, boiler, fire panel, safety systems)
  • Motivated individual who will provide professional service toward owners, residents, members of the Strata Council, and our surrounding community
  • Excellent communicator, both verbal and written
  • Strong interpersonal skills; able to handle conflict tactfully
  • Computer skills are a must (Gmail including Calendar, MS Excel, MS Word)
  • Organized and detail-oriented
  • Capable of performing physical duties (e.g. climb ladder, operate pressure washer, lift or move items of a reasonable/manageable weight and size)
  • Class 5 driver's license and access to a vehicle is an asset
  • High degree of reliability and integrity

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