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Client Support Coordinator

2 months ago


Saskatoon, Saskatchewan, Canada BDC Full time

Job Summary

We are seeking a highly organized and customer-focused Client Support Coordinator to join our team at BDC. As a key member of our business development team, you will be responsible for delivering exceptional customer service to our clients, while also providing administrative and sales support to our team.

Key Responsibilities

  • Assist regional staff in administrative functions, such as document production and processing, report preparation, and data entry;
  • Maintain business relationships with various external organizations and help promote BDC's financing services with influencers and prospects;
  • Prepare letters and proposals and/or contracts to clients and professionals, in accordance with the specific process;
  • Contribute to marketing initiatives by organizing events, campaigns, and activities;
  • Exercise your analytical skills by actively participating in developing the portfolio in order to uncover financing opportunities and develop innovative value-added solutions that meet clients' needs.

Requirements

  • Bachelor's degree in business administration or a related field;
  • Experience in customer service, with a proven track record of initiative, listening, and identifying sales opportunities;
  • Highly organized and able to prioritize effectively, with a strong attention to detail;
  • Ability to adapt to different situations and work in a fast-paced environment;
  • Fluency in English, both written and verbal; French is considered an asset.

About BDC

BDC is a leading financial institution that supports Canadian entrepreneurs and small and medium-sized businesses. We are committed to fostering a diverse, equitable, inclusive, and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.