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Lead Pharmacy Operations Manager
3 months ago
Overview:
We are seeking a dedicated professional to oversee our pharmacy operations, ensuring exceptional service delivery and operational excellence. This role is vital in fostering a collaborative environment that prioritizes patient care and community engagement.
Key Responsibilities:
- Provide leadership and direction to pharmacy staff, ensuring a high standard of service.
- Manage recruitment, training, and performance evaluations of team members.
- Oversee the financial performance and operational metrics of the pharmacy department.
- Accurately prepare and dispense medications, maintaining compliance with all regulations.
- Monitor inventory levels to ensure availability of medications and health products.
- Engage with patients to provide counseling on medications and health services.
- Promote public health initiatives and community outreach programs.
- Address and resolve patient inquiries and concerns promptly.
- Analyze sales data and identify opportunities for growth.
- Implement cost control measures to enhance profitability.
Qualifications:
- Must possess a Bachelor of Science in Pharmacy and a valid Class A Pharmacist license.
- A minimum of three years of experience in a retail pharmacy setting is required.
- Exceptional communication and interpersonal skills.
- Proven ability to lead and motivate a diverse team.
- Strong customer service orientation and professionalism.
- Experience in community-based marketing strategies.
- Excellent problem-solving abilities and experience in developing action plans.
- Proficient in pharmacy management systems and personal computing.
Why Join Us:
At Loblaw Companies Limited, we are committed to making a positive impact in the communities we serve. We value diversity, equity, and inclusion in our workplace and are dedicated to providing a supportive environment for all employees. Our commitment to sustainability and social responsibility guides our operations and initiatives.
We offer competitive benefits, ongoing training, and opportunities for career advancement. Join us in our mission to help Canadians live life well.