Spares Management Specialist

1 week ago

Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

About MHIRJ

MHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. Our mission is to enable, grow, and sustain powerful connections between our customers, our people, and our communities, delivering the resources and insights they need to take flight.

Our Offer

We offer comprehensive operational engineering and customer support solutions, including maintenance, refurbishment, technical publications, marketing, and sales activities for the global regional aircraft industry. Our headquarter is based in Boisbriand, Québec, and we are also positioned in important aviation hubs in the United States, Canada, and Germany.

Your Contribution

We are looking for a Customer Account Manager with bold ideas that deliver value to our partners and advance our industry. By joining MHIRJ, you will work with a flexible, dynamic, and united team.

Key Responsibilities

  • Manage the workflow of a Customer Account Services Team in conjunction with Company policies, procedures, and standardization processes.
  • Ensure the relevant administrative support is provided to all Customers with particular emphasis on all aspects of the order process, including: Quotations, MRA's, Accounts Receivable issues and provide strategic leadership with respect to order book management (ML interface).
  • Invest in pro-active customer contact, displaying personal care and concern for customers operations.
  • Be effective conduit between CS Group and all other internal agencies to further streamline work, processes, and increase effective communication.
  • Mentor the CSR's in good Customer Service practices and provide direction.
  • Participate in and lead Customer Meetings.
  • Produce weekly and monthly Governance to measure overall performance.
  • Provide strategic leadership with respect to order book management.
  • Answer customer calls, Participate in and lead Customer Meetings.
  • Understand and Ensure Customer contractual commitments are being met.

Key Qualifications

  • 5 years of experience in an aerospace environment, preferably in the area of customer support.
  • Experience in a focal role type mandate.
  • Proficient with Microsoft Office tools, SAP, PSD, MACPAC, Documentum.
  • Excellent written and verbal communication. Bilingualism (French and English) is mandatory.
  • Marketing or Business degree, or equivalent work experience in a customer-facing Aviation Support Operational role.
  • Experience in interfacing with various internal agencies, such as ML, ISE, CM, Finance, etc.
  • Effective and Skilled communicator.
  • Leadership skills with the ability to build strong teams.
  • The candidate is a team player with strong communication (verbal and written), leadership, and entrepreneurship skills.
  • An understanding of commercial aircraft aftermarket and business processes is considered an asset.
  • Must possess a working knowledge of Microsoft Excel, PowerPoint, and Access.
  • Must be able to work flexible hours.

  • Office Management Specialist

    4 weeks ago

    Boisbriand, Quebec, Canada 12410745 Canada Inc. Full time

    Office Management Specialist Job DescriptionEducation: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceWork setting: Private sectorKey Responsibilities:Develop and implement new office management proceduresAssess and refine existing administrative processesAssign tasks to administrative support personnelSet work priorities and...

  • Aviation Support Specialist

    1 week ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About MHIRJMHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. We value our people and inspire them to excel and deliver positive results for all our partners in an environment that fosters and celebrates growth, collaboration, creativity, and different perspectives.Our MotivationWe enable, grow, and...

  • Aviation Support Specialist

    1 week ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About MHIRJMHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. We value our people and inspire them to excel and deliver positive results for all our partners in an environment that fosters and celebrates growth, collaboration, creativity, and different perspectives.Our MotivationWe enable, grow, and...

  • Customer Account Manager

    1 week ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About MHIRJMHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. We value our people and inspire them to excel and deliver positive results for all our partners in an environment that fosters and celebrates growth, collaboration, creativity, and different perspectives.Our MotivationWe enable, grow, and...

  • Customer Account Manager

    1 week ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About MHIRJMHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. We value our people and inspire them to excel and deliver positive results for all our partners in an environment that fosters and celebrates growth, collaboration, creativity, and different perspectives.Our MotivationWe enable, grow, and...

  • Customer Account Manager

    5 days ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About MHIRJMHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. Our mission is to enable, grow, and sustain powerful connections between our customers, our people, and our communities, delivering the resources and insights they need to take flight.Our OfferWe offer comprehensive operational...

  • Customer Account Manager

    4 days ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About MHIRJMHIRJ is a global leader in the aviation industry, providing world-class services to airline fleets worldwide. Our mission is to enable, grow, and sustain powerful connections between our customers, our people, and our communities, delivering the resources and insights they need to take flight.Our OfferWe offer comprehensive operational...

  • Warehouse Operations Specialist

    1 week ago

    Boisbriand, Quebec, Canada RONA Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our team at RONA. As a key member of our warehouse operations team, you will be responsible for ensuring the efficient and safe movement of goods throughout our facilities.Key ResponsibilitiesReceiving and Loading: Inspect and verify incoming shipments,...

  • Accounts Payable Specialist

    5 days ago

    Boisbriand, Quebec, Canada Groupe Polygon Full time

    Job SummaryGroupe Polygon is seeking an experienced Accounts Payable Specialist to join our team. As an Accounts Payable Specialist, you will be responsible for managing the company's accounts payable process, ensuring timely and accurate payment of invoices, and maintaining a high level of accuracy and attention to detail.Key ResponsibilitiesInvoice...

  • Accounts Payable Specialist

    4 days ago

    Boisbriand, Quebec, Canada Groupe Polygon Full time

    Job SummaryGroupe Polygon is seeking an experienced Accounts Payable Specialist to join our team. As an Accounts Payable Specialist, you will be responsible for managing the company's accounts payable process, ensuring timely and accurate payment of invoices, and maintaining a high level of accuracy and attention to detail.Key ResponsibilitiesInvoice...

  • Prologue Distribution Specialist

    1 week ago

    Boisbriand, Quebec, Canada Prologue Full time

    About ProloguePrologue is a leading book distributor and representative of over 200 publishers. As a specialist in book distribution and sales, we are seeking a highly skilled and experienced professional to join our team as a Coordonnateur Amazon.Based in Boisbriand, Quebec, Prologue is a subsidiary of the Groupe Renaud-Bray, recognized as one of the...

  • Prologue Distribution Specialist

    1 week ago

    Boisbriand, Quebec, Canada Prologue Full time

    About ProloguePrologue is a leading book distributor and representative of over 200 publishers. As a specialist in book distribution and sales, we are seeking a highly skilled and experienced professional to join our team as a Coordonnateur Amazon.Based in Boisbriand, Quebec, Prologue is a subsidiary of the Groupe Renaud-Bray, recognized as one of the...

  • Warehouse Operations Specialist

    1 week ago

    Boisbriand, Quebec, Canada Groupe Polygon Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at Groupe Polygon. As a key member of our warehouse staff, you will be responsible for ensuring the smooth operation of our inventory management processes.Key ResponsibilitiesReceiving and ProcessingReceive and inspect incoming shipments to...

  • Senior Compensation Specialist

    5 days ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About the Role:MHIRJ is seeking a highly skilled Senior Compensation Specialist to join our team. As a key member of our compensation team, you will play a critical role in developing, implementing, and maintaining our company's compensation programs.Responsibilities:Lead the analysis and administration of compensation programs, including base pay,...

  • Senior Compensation Specialist

    4 days ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About the Role:MHIRJ is seeking a highly skilled Senior Compensation Specialist to join our team. As a key member of our compensation team, you will play a critical role in developing, implementing, and maintaining our company's compensation programs.Responsibilities:Lead the analysis and administration of compensation programs, including base pay,...

  • Warehouse Operations Specialist

    1 week ago

    Boisbriand, Quebec, Canada Groupe Polygon Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at Groupe Polygon. As a key member of our warehouse staff, you will be responsible for ensuring the smooth operation of our inventory management processes.Key ResponsibilitiesReceiving and ProcessingReceive and inspect incoming shipments to...

  • Senior Compensation Specialist

    1 week ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About the Role:Mitsubishi Heavy Industries is seeking a highly skilled Senior Compensation Specialist to join our team. As a key member of our HR department, you will play a critical role in developing, implementing, and maintaining our company's compensation programs.Responsibilities:Lead the analysis and administration of compensation programs, including...

  • Senior Compensation Specialist

    1 week ago

    Boisbriand, Quebec, Canada Mitsubishi Heavy Industries Full time

    About the Role:Mitsubishi Heavy Industries is seeking a highly skilled Senior Compensation Specialist to join our team. As a key member of our HR department, you will play a critical role in developing, implementing, and maintaining our company's compensation programs.Responsibilities:Lead the analysis and administration of compensation programs, including...

  • Project Management Specialist

    4 weeks ago

    Boisbriand, Quebec, Canada Medisolution (2009) Inc. Full time

    Are you an enthusiastic project management professional eager to contribute to a vibrant organization like MediSolution? We are in search of an individual who can oversee project execution while ensuring client satisfaction remains a top priority. If you possess strong interpersonal skills, analytical thinking, and a talent for organization and deadline...

  • Project Management Specialist

    4 weeks ago

    Boisbriand, Quebec, Canada Medisolution (2009) Inc. Full time

    Are you an enthusiastic project management professional eager to contribute to a vibrant organization like MediSolution? We are in search of an individual who can oversee project execution while maintaining a strong focus on client satisfaction. If you possess exceptional communication skills, analytical thinking, and a talent for organization and deadline...