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Production Support Application Specialist

3 months ago

Montreal, Quebec, Canada Axelon Services Corporation Full time

Production Support Application Specialist

Position Summary:

  • Deliver both technical and functional assistance for worldwide market applications.
  • Evaluate and enhance current processes for efficiency.
  • Address production issues and oversee data workflows.
  • Work in conjunction with internal and external stakeholders to pinpoint and rectify challenges.
  • Engage in disaster recovery efforts and modifications to the production environment.

Key Responsibilities:

  • Assist the application production support team in daily operations.
  • Collaborate with both technical and business analysts to ensure seamless functionality.
  • Take part in user acceptance testing to validate application performance.
  • Introduce enhancements to monitoring and alerting systems.
  • Uphold production-related protocols and tools for optimal performance.

Qualifications:

  • A minimum of 5 years of experience in a production setting.
  • Proficient in SQL and various scripting languages.
  • Excellent communication and analytical problem-solving abilities.
  • Background in the financial sector is preferred.
  • Proficient in English communication.
  • Familiarity with Unix and Linux operating systems.