Application Production Support Specialist

6 days ago

Montreal, Quebec, Canada US Tech Solutions Full time
Job Summary:
We are seeking a skilled Application Production Support Specialist to join our team at US Tech Solutions. As a key member of our IT team, you will be responsible for ensuring the day-to-day quality of service of live applications to end-users. Your primary duties will include diagnosing and resolving incidents, answering user requests, monitoring production environments, and developing a good understanding of the existing application (functional and technical).

Key Responsibilities:
• Diagnose and resolve incidents in a timely and efficient manner
• Provide technical and functional assistance to supporting projects and deliveries
• Monitor production environments to ensure high availability
• Develop a good understanding of the existing application (functional and technical)
• Ensure daily communication and transition with teams from other time zones

Requirements:
• Bachelor's degree or higher in a related field
• Expert knowledge in SQL queries (Sybase T-SQL mandatory, Oracle PL/SQL would be an advantage) and DBMS concepts (Sybase Replication Server would be an advantage)
• Good knowledge of programming languages (C, C++, C, Net, VBA, APS Net, Java, D) would be an advantage
• Knowledge of cloud computing and Dynatrace
• Strong analytical skills and good interpersonal skills
• Client-focused and able to multi-task

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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