Application Support Specialist

1 month ago

Montreal, Quebec, Canada DRW Full time
Job Title: Application Support Specialist

DRW is a leading trading firm that operates in various markets around the world. We are seeking an experienced Application Support Specialist to join our team in Montréal.

Job Summary:

We are looking for a skilled professional to provide mission-critical support for our proprietary trading applications. The successful candidate will be responsible for troubleshooting and resolving technical issues, deploying and configuring software, and monitoring systems to ensure seamless trading operations.

Key Responsibilities:
  • Provide technical support for proprietary trading systems deployed across a multi-platform production environment
  • Deliver flawless production support, software deployment, and configuration, and proactive monitoring to anticipate and avoid issues before they occur
  • Collaborate with traders and research teams to analyze trading strategies and identify areas for improvement
  • Develop and maintain knowledge of trading applications, systems, and technologies to provide expert-level support
Requirements:
  • Experience in application support, preferably in a financial trading environment
  • Strong analytical and problem-solving skills, with the ability to learn quickly and adapt to new technologies
  • Excellent written and verbal communication skills, with a client-focused approach
  • Ability to work in a dynamic trading environment with multiple priorities and deadlines
What We Offer:
  • A dynamic and challenging work environment with opportunities for growth and development
  • A competitive salary and benefits package, including a comprehensive health and wellness program
  • A collaborative and inclusive team culture that values diversity and innovation

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