IT Asset Coordinator

2 weeks ago

Victoria, British Columbia, Canada Western Coast Insurance Services Full time

About Western Coast Insurance Services

We are a leading insurance provider with over 220 locations across Canada, serving over 2,100 team members. Our actions are guided by our core values of Truthfulness, Fairness, Value, and Loyalty.

Job Summary

We are seeking an experienced IT Asset Coordinator to join our Technology Services team. The successful candidate will be responsible for coordinating and overseeing Western's Technology Services assets, including hardware, software, licenses, and inventory.

Key Responsibilities

  • Perform various administrative duties, including equipment shipping and receiving, filing records, and inputting data into systems.
  • Maintain and manage a centralized asset database, ensuring accurate inventory of all software and hardware assets at all stages of lifecycle.
  • Administer procedures for tracking IT assets to oversee quality control.
  • Track and administer account access for Western's Microsoft and Adobe licenses.
  • Maintain accurate records of equipment requests and returns.
  • Coordinate and execute annual hardware audit activities across multiple office locations.
  • Perform and maintain documented Asset Management processes.
  • Procure devices (laptops, desktops, and peripheral equipment) within a set budget.
  • Coordinate hardware refresh programs.
  • Maintain high standards of organization in the Technology Services department.

Requirements

  • 1+ years of experience in a customer-facing role.
  • Organized and detail-oriented.
  • Ability to multi-task, plan, and prioritize incoming requests.
  • Good working knowledge with Excel spreadsheets.
  • Strong customer service skills.

What We Offer

We offer a competitive compensation package, including 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

About Our Culture

We are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in. If you have questions or require accommodation, please let us know.

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