Food Service Team Lead

3 weeks ago

Caledon, Ontario, Canada Ontario INC oa Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Ontario INC o/a Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Quality Control: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a timely and professional manner.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to improve performance.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports on sales, inventory, and staff performance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Food service establishment, coffee shop.
  • Physical Capabilities: Standing for extended periods, walking, working in a fast-paced environment.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player.
What We Offer:
  • Recognized Employer: We are a recognized employer of choice for newcomers and refugees.
  • Support for Newcomers and Refugees: We support the social and labour market integration of newcomers and refugees.
  • Support for Youths: We offer on-the-job training tailored to youth.
  • Support for Indigenous People: We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, please submit your application today.

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