technical support specialist – information technology
1 week ago
Overview
Languages
English
Education
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Bachelor's degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Willing to relocate
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Telecommunications industry
Responsibilities
Tasks
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Provide advice and training to users in response to identified difficulties
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Supervise other technical support workers in this group
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Provide customer service
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Manage incidents
Supervision
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3-4 people
Experience and specialization
Computer and technology knowledge
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Linux
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JavaOS
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JavaScript
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TCP/IP
Area of specialization
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Technical support
Additional information
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Judgement
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Organized
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Honesty
Benefits
Health benefits
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Dental plan
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Health care plan
Financial benefits
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Bonus
Other benefits
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Paid time off (volunteering or personal days)
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Team building opportunities
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