Technical Support Specialist

4 weeks ago


London, Canada Brookfield Full time

The Technical Support Specialist will report to the Team lead, Deskside. In addition to incident logging, resolution, and ownership, the Deskside Technician will collaborate with team members and other Technology Services teams to maintain and improve the end user experience of all Brookfield users. The ideal candidate for this role will possess the following attributes.**Responsibilities:** Ensures past incidents and resolutions are documented appropriately according to knowledge management standards. Technician will provide customer technical education, and support high level technical problems.Technical Skills Knowledge of the following: Knowledge of wide area networks (SDWAN), TCP/IP, and Server OS is desired.Experience 5+ years of related experience Bachelor’s degree in computer science, business computing, or a related field, or equivalent combination of education, certification, and experience. Preferred experience with financial services, with front office support a plus Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.Strong and effective customer relationship management skills and process/practice experience Experience working with third-party service provider service delivery execution and business governance.Experience with ServiceNow ticketing system preferred, but not required.
#J-18808-Ljbffr



  • London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...


  • London, Canada Brookfield Full time

    The Technical Support Specialist will report to the Team lead, Deskside. In addition to incident logging, resolution, and ownership, the Deskside Technician will collaborate with team members and other Technology Services teams to maintain and improve the end user experience of all Brookfield users. The ideal candidate for this role will possess the...


  • London, Canada SuiteSpot Full time

    Who we are At SuiteSpot, we are a PropTech company on a mission to transform how residential real estate is managed and operated at scale. Our award-winning SuiteSpot Maintenance and Capital SaaS solutions help our customers operate at scale by combining cutting-edge technology, enterprise support, and development agility in a best-in-class offering that we...


  • London, Canada BITS Recruiting Full time

    Bilingual Technical Support Specialist – (Mechanical)Location: (On Site) – London, ONHours: Mon-Fri – 8:00am-4:30pm - (40 hours/wk.)Salary: $60K-$85KPerks:Company-paid benefit plan (after 3 months)Dental, health and visions planParamedicalDisabilityPension PlanLifestyle spending accountPaid time off between Christmas and New YearsFun company...


  • London, Ontario, Canada Godspeed Group Full time

    Job Description:We're excited to support our client in hiring aBilingual Technical Support Specialistto join their team in London, Ontario This is a fantastic opportunity for someone with strong electrical or mechanical expertise who enjoys problem-solving, supporting dealers, and delivering top-tier technical guidance.In this role, you'll provide hands-on...


  • London, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment, and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...


  • London, Canada Trojan Technologies Full time

    **Imagine yourself...** - Owning your ambition and fueling your career growth. - Joining a company with a proven track record of success and an exciting future. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as...


  • London, Canada Western University Full time

    **About Western**: **About Us**: The Faculty of Health Sciences ((FHS) is a large, diverse, and comprehensive unit, comprised of six Schools (Nursing, Kinesiology, Health Studies, Physical Therapy, Occupational Therapy and Communication Sciences and Disorders), a large Interdisciplinary Graduate Program in Health and Rehabilitation Sciences and four Research...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level P **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...


  • London, Ontario, Canada SNDL Inc. Full time

    Work LocationLondon FacilityAbout The RoleTechnical Innovation Specialist will report directly to the Technical Innovation Manager and is responsible for supporting various types of R&D projects, including those related to formulation, product development, process development and stability studies. The Technical Innovation Specialist works closely with the...