Technology Support Specialist
14 hours ago
**Posting Period**:
- Open: February 14, 2025
Deadline: February 20, 2025
Non-Union
**Department Name**:
- The Technology Support Specialist is responsible for troubleshooting and resolving escalated requests/calls from Client Support Specialists or directly from clients. The purpose of this role is to provide advanced audio and video support.
Travel between multiple sites will be required.
Regular Full-time
Rate of Pay: $30.70 per hour - $42.21 per hour
Hours of Work: 37.5 hours per week
**Qualifications**:
- Successful completion of a two (2) year College diploma in Computer Science/Technology, Computer Networking, or related field
- Minimum one (1) year recent, related experience
- Minimum three (3) years recent, related experience preferred
- Previous experience with front end devices support, deployment, and management of hardware/software with windows OS
- Demonstrated problem resolution, troubleshooting skills, and aptitude
- Demonstrated project leadership and management skills
- Demonstrated technical and analytical skills
- Excellent communication skills (both verbal and written)
- Excellent customer service skills
- Demonstrated practice and commitment to the principles of patient and family centered care
- Demonstrated practice and commitment to patient and staff safety at LHSC
- Demonstrated practice and commitment to LHSC's vision, purpose and values
- Demonstrated ability to attend work on a regular basis
**Teaching, Learning and Research**
London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place where they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Allied Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.
**Immunization Requirements**
Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements LHSC.
**Work Permit
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