Bilingual Solutions Specialist

7 months ago


Markham, Canada Xperigo Full time

**Life is better at Xperigo**

Join our award-winning workplace and work with some of the most prestigious and innovative automotive companies.

Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide best in-class customer services experiences to our clients, who range from automotive manufacturers, rental car companies and other large organizations with large vehicle fleets. We are dedicated to driving change through innovative technology solutions to continually exceed our clients’ expectations.

If you are looking to make a positive impact in customers’ lives every day, join our team

**Position Overview**

Our Solutions Centre team is looking for **full-time Bilingual Solutions Specialists**, to handling inbound customer service and roadside calls. As a full-time Bilingual Team Member, you will receive:

- **15 days paid vacation per calendar year**:

- **Company Paid Health & Dental Benefits**:

- **Pension Plan**:

- **Virtual Healthcare**:

- **On-demand pay**:

- **$2.50/hour French Language Premium**:

- **Quarterly Incentive Bonus**:

- **Advancement Opportunities**

**Key Functions**
- Answer inbound customer requests for roadside assistance, automotive support, and program inquiries
- Provide process and product knowledge assistance and support for incoming inquiries and issues related to various client programs
- Arrange required roadside service through CAA, AAA, or our client network
- Enhance processes through recommending changes to improve the accuracy, efficiency, and responsiveness of the Solutions Centre

**What you need to Succeed**
- Bilingual in English and French
- High School Diploma
- Previous experience in customer service and/or inbound call centre
- Problem solving skills
- Strong technical and geographical knowledge

**Hours of Operation**

Shifts are scheduled between 7:00am - 12:00am Monday to Sunday. Schedules are selected by Team Members through a performance-based shift-bidding process monthly.

INDLP
- Xperigo is an equal opportunity employer. For applicants with disabilities, we provide accommodations through the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please information Xperigo of any accommodation(s) that you may require to ensure your equal participation. All personal information collected complies with the associated privacy act for the applicable province of work._



  • Markham, Ontario, Canada Bilingual Source Full time

    Job SummaryWe are seeking a highly skilled Senior Marketing Operations Specialist to join our team at Bilingual Source. This is a full-time position responsible for leading marketing initiatives across all product lines within the organization.


  • Markham, Ontario, Canada Bilingual Source Full time

    Job DescriptionWe are seeking a highly skilled Multilingual Marketing Specialist to join our team at Bilingual Source.About the RoleThe successful candidate will be responsible for supporting the execution of social media, digital, and public relations initiatives across all product lines within the organization.Key ResponsibilitiesSupport the delivery of...


  • Markham, Canada Xperigo Full time

    **Life is better at Xperigo!** Join our award-winning workplace and work with some of the most prestigious and innovative automotive companies. Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide best in-class customer services experiences to our clients, who range from...


  • Markham, Ontario, Canada Bilingual Source Full time

    Job OverviewThe Bilingual Marketing Coordinator role is an exciting opportunity to join the marketing team at Bilingual Source, contributing to initiatives across various product lines.About YouWe are seeking a detail-oriented and proactive individual with excellent English and French language skills, both written and spoken. The ideal candidate will have...


  • Markham, Canada SCI Lease Corp Full time

    We are looking for a Bilingual Account Services Specialist to join our highly dynamic and ever-evolving team at SCI Lease Corp. As a Bilingual Account Services Specialist, you will help ensure optimal customer experience throughout the customer’s lease journey. You will initiate customers into their lease as well as provide continuous support during their...


  • Markham, Canada SCI Lease Corp. Full time

    We are looking for a Bilingual Account Services Specialist to join our highly dynamic and ever-evolving team at SCI Lease Corp. As a Bilingual Account Services Specialist, you will help ensure optimal customer experience throughout the customer’s lease journey. You will initiate customers into their lease as well as provide continuous support during their...


  • markham, Canada Options Consulting Solutions Full time

    BILINGUAL CONTRACT COORDINATOR – AUTOMOTIVE INDUSTRYFULL-TIMEMARKHAM, ONSalary up to $62K!Are you looking for an exciting role with an established and well-respected company?Are you service-oriented and thrive in a collaborative environment?Are you passionate about cars and the automotive industry?The CompanyOur client, a global leader in retail, leasing,...


  • Markham, Ontario, Canada Bilingual Source Full time

    About Our TeamAt Bilingual Source, we are looking for a highly skilled Marketing Coordinator to join our team. This is an exciting opportunity for the right individual to contribute to our organization's success.Job SummaryThe Marketing Coordinator will play a key role in supporting the execution of marketing initiatives across all product lines within our...


  • Markham, Canada QNAP Inc. Full time

    **Bilingual Business Development Specialist** **Responsibilities**: You are responsible for - research and connect with new/potential customers and prospects to develop sales opportunities with current and potential QNAP customers - Promote QNAP to potential clients as a key strategic partner and solutions provider that can solve their key business...


  • Markham, Canada QNAP Inc. Full time

    **Bilingual Business Development Specialist** **Responsibilities**: You are responsible for - research and connect with new/potential customers and prospects to develop sales opportunities with current and potential QNAP customers - Promote QNAP to potential clients as a key strategic partner and solutions provider that can solve their key business...


  • Markham, Canada Honda Canada Full time

    Job Description: The Bilingual Customer Mediation Specialist is responsible for responding to customer inquiries, feedback and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada's position to complaints. Associates are also responsible for...


  • Markham, Canada SCI Lease Corp. Full time

    We’re looking for detail-oriented, solutions-driven individual to join our team as a Bilingual Insurance Tracking Specialist. In this role your key focus would be managing customer accounts to ensure insurance policies and any other insurance deficiencies are promptly brought into compliance. RESPONSIBILITIES - Stay up-to date on SCI’s auto insurance...


  • Markham, Canada Honda Canada Full time

    **Job Description**: ***Please note this is a 12-Month Contract** The Bilingual Customer Mediation Specialist is responsible for responding to customer inquiries, feedback and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada’s...


  • Markham, Canada Options Consulting Solutions Full time

    BILINGUAL CONTRACT COORDINATOR – AUTOMOTIVE INDUSTRYFULL-TIMEMARKHAM, ONSalary up to $62K!Are you looking for an exciting role with an established and well-respected company?Are you service-oriented and thrive in a collaborative environment?Are you passionate about cars and the automotive industry?The CompanyOur client, a global leader in retail, leasing,...


  • Markham, Canada Options Consulting Solutions Full time

    BILINGUAL CONTRACT COORDINATOR – AUTOMOTIVE INDUSTRYFULL-TIMEMARKHAM, ONSalary up to $62K!Are you looking for an exciting role with an established and well-respected company?Are you service-oriented and thrive in a collaborative environment?Are you passionate about cars and the automotive industry?The CompanyOur client, a global leader in retail, leasing,...

  • IT Solutions Analyst

    3 weeks ago


    Markham, Ontario, Canada Disability Solutions Full time

    We are seeking a talented individual to join our team at Johnson & Johnson MedTech. As an IT Solutions Analyst - Co-op, you will play a critical role in driving business success through innovative technological solutions.**About Us:**We are a global leader in the development and manufacture of medical devices, pharmaceuticals, and consumer products. Our...


  • markham, Canada IS2 Workforce Solutions Full time

    We are seeking a Bilingual Customer Service Associate to join a medical supply company Markham. This is a hybrid opportunity. The ideal candidate will be fluent in English and French, providing exceptional customer service to our diverse client base.Job Duties:Responsible for providing customer service support for customers and Sales Representatives and...


  • Markham, Canada SCI Lease Corp Full time

    WHO WE ARE We are future-focused and never stop thinking about building what’s next. At our core we are visionary, dynamic, and entrepreneurial. Never common or expected. Our optimism is inspiring, and we’re always bold, confident, and relentless in everything we do. WHO ARE WE LOOKING FOR Are you bright and innovative? A team player with a can-do...


  • markham, Canada Options Consulting Solutions Full time

    CREDIT ANALYST #12587BILINGUAL ENGLISH & FRENCHFULL-TIMEMARKHAM, ONHIRING MULTIPLE ROLES!Do you pride yourself on your ability to think critically and solve problems?Do you have previous experience with the space of credit Analysis?Do you wish to work with a team that encourages learning and continuous growth?Are you fluent in French and English?The...


  • markham, Canada Options Consulting Solutions Full time

    CREDIT ANALYST #12587BILINGUAL ENGLISH & FRENCHFULL-TIMEMARKHAM, ONHIRING MULTIPLE ROLES!Salary up to $75KDo you pride yourself on your ability to think critically and solve problems?Do you have previous experience with the space of credit Analysis?Do you wish to work with a team that encourages learning and continuous growth?Are you fluent in French and...