Team Lead, Imits

6 months ago


Burnaby, Canada PHSA Full time

**Team Lead, IMITS**

IMITS Primary Care & Community

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Team Lead, IMITS reports to the Manager/Director and is responsible for planning, implementation, integration, operation and future enhancement of all solutions for a designated portfolio within Information Management Information Technology Services (IMITS) that provides services to Vancouver Coastal Health (VCH), Providence Health Care (PHC), and Provincial Health Services Authority (PHSA). The Team Lead provides leadership and direction to staff across multiple sites and coordinates team members and other staff as needed to meet the defined objectives of the services they are assigned in order to achieve the highest level of client satisfaction. Develops and maintains effective working relationships within IMITS, Corporate Services and other key stakeholders within VCH, PHC and PHSA. The Team Lead is responsible for both the day-to-day operations and leading assigned projects for the portfolio. Directly supervises team members with technical expertise, may include those with clinical expertise, provides guidance and direction as applicable, mentors staff, and assists the Manager/Director with the hiring, disciplining, and scheduling of staff and other resources. The Team Lead is also responsible for the delivery of service level and project reporting for designated services.

**What you’ll do**
- Ensures systems/services are supported with the highest levels of service availability and performance. Coordinates the activities of staff and resources to ensure they are effectively utilized. Contributes towards continuous growth of the team through coaching and mentorship of staff and identification of new opportunities.
- Assists in the establishment of project management and support structures that will be used by the organization to direct future development and change. Initiates and manages projects within the designated portfolio. Participates in the hiring process for staff and project resources.
- Ensures problem resolution and customer satisfaction through ongoing communication with all levels of stakeholders within the organization and by developing and maintaining productive working relationships with project sponsors and key system users.
- Leads and coordinates the release and technical change management across disparate stakeholder groups like regional health authorities, vendors, agencies, and sites. Leads clinical/business change management.
- Provides leadership, guidance and supervision of staff using effective leadership techniques (e.g., coaching, mentoring, skills and leadership development and performance management). Provides staff training and orientation as required. Participates in staffing decisions related to recruitment, retention, discipline, and termination. Monitors financial resources with respect to operational obligations; takes corrective action as necessary.

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science, engineering or related field, plus five (5) years recent related experience in a systems environment. Minimum two (2) years recent experience in a leadership role.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities f


  • Team Lead, Imits

    7 months ago


    Burnaby, Canada PHSA Full time

    **Team (App Development) Lead, IMITS** IMITS Business Solutions Burnaby, BC The Team Lead, IMITS reports to the Manager/Director and is responsible for planning, development, implementation, integration, operational support and future enhancement of all solutions for a designated portfolio within Information Management Information Technology Services...


  • Burnaby, Canada PHSA Full time

    **Business Analyst and Project Support, IMITS** PHSA Corporate Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously...


  • Burnaby, Canada PHSA Full time

    **Technical Lead, eHealth, IMITS** Provincial eHealth Operations Burnaby, BC Within a client service culture and reporting to the Manager, eHealth, Portal, and Registry Solutions, the eHealth Technical Lead leads operational and project functions related to the planning, implementation, operation and future enhancements of eHealth solutions such as...

  • Team Lead, Pdhis

    6 months ago


    Burnaby, Canada PHSA Full time

    **Team Lead, PDHIS** PDHIS Primary Care & Community Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality...


  • Burnaby, Canada PHSA Full time

    **Systems Analyst, Clinical Solutions, IMITS** IMITS Primary Care & Community Burnaby, BC **What you’ll do** - Support system upgrades and implementations by performing tasks such as preparing all domains; implementing changes to all environments following the change control process; performing all components of testing (e.g. unit, functional,...


  • Burnaby, Canada PHSA Full time

    **Manager, Technology Services IMITS** BC Clinical & Support Services HSSBC Willingdon, Burnaby In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and...


  • Burnaby, Canada PHSA Full time

    **Portfolio Coordinator, IMITS** PHSA Corporate Burnaby, BC Reporting to the IMITS Director of Clinical Solutions, the Portfolio Coordinator ensures that Clinical Solutions administrative and management functions operate efficiently by working with the Clinical Solutions team to co-ordinate and standardize internal and external operations and business...


  • Burnaby, Canada PHSA Full time

    **Manager, Technology Services PDHIS** Information Security (Core) Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is...


  • Burnaby, Canada PHSA Full time

    **Health Authority Solution Support Technical Lead** Workplace Tech and Services Burnaby, BC In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to...


  • Burnaby, Canada PHSA Full time

    **Job Summary**: **Duties/Accountabilities**: - Enable VPP (VCH/PHSA/PHC)-specific technical solution design; governance and management of enterprise technical solutions; and maintenance and support of systems / technology for integrated desktop solution - Engages stakeholders across IMITS, technology service providers and vendors to ensure supporting...


  • Burnaby, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision, Values and strategic direction of IMITS, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at IMITS Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position....


  • Burnaby, Canada PHSA Full time

    **Manager, Workplace Technology and Services** Workplace Tech and Services Burnaby, BC **What you’ll do** - Enable VPP (VCH/PHSA/PHC)-specific technical solution design; governance and management of enterprise technical solutions; and maintenance and support of systems / technology for integrated desktop solution - Engages stakeholders across IMITS,...

  • Business Analyst

    7 months ago


    Burnaby, Canada CB Canada Full time

    Business AnalystOn behalf of our client, Procom is currently seeking a Business Analyst.Business Analyst Job Duties:the Business Analyst will be key members of the Cloud Services team.  The team is seeking qualified project resources to support the gathering and documentation of business requirements needed to implement IT infrastructure, cloud, and other...


  • Burnaby, Canada PHSA Full time

    **Business Relationship Management (BRML)** PHSA Corporate Burnaby, BC In accordance with the Mission, Vision and Values and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve...

  • Application Remediator

    7 months ago


    Burnaby, Canada PHSA Full time

    **Application Remediator** Workplace Tech and Services Burnaby, BC **What you’ll do** - Lead and engage IMITS technical teams, Service Providers and vendors to ensure readiness and holistic end-to-end delivery of solutions to the client. This includes performing project and change management activities; and implementing approved solutions and plans -...

  • Team Lead

    3 months ago


    Burnaby, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Burnaby, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and resolve...

  • Team Lead

    2 months ago


    Burnaby, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Team Lead - Retail to join our team at beBee Professionals. As a Team Lead, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members,...

  • Stock Team Lead

    6 months ago


    Burnaby, Canada Mountain Warehouse Full time

    Description Stock Team Lead * 50% employee discount* *monthly bonus program* *employee referral incentive *leading outdoor retailer* About the role Our Stock Team Lead supports the management team with the everyday running of the stock flow. You will be supporting with; Leading and motivating your team Ownership of the flow of stock ...

  • Team Lead, Metrotown

    8 months ago


    Burnaby, Canada Saje Natural Wellness | Retail Full time

    **Description**: Reporting to the Store Manager, the Team Lead is accountable for delivering excellent community member service and leading Team Members to do the same, in our efforts to spread global wellness. The Team Lead supports the Store Manager and Assistant Store Manager with opening, closing and leadership duties. While fostering an environment...

  • Team Lead, Metrotown

    8 months ago


    Burnaby, Canada Saje Natural Wellness Full time

    DescriptionReporting to the Store Manager, the Team Lead is accountable for delivering excellent community member service and leading Team Members to do the same, in our efforts to spread global wellness. The Team Lead supports the Store Manager and Assistant Store Manager with opening, closing and leadership duties.While fostering an environment that...