Technology Scheduling Lead

1 week ago

Burnaby, Canada PHSA Full time

**Technology Scheduling Lead**

**Burnaby, BC**

The Technology Refresh Project (TRP) Scheduling and Reporting Lead will lead the support of Planning and Delivery to fulfill their core responsibilities. It includes ensuring high quality, continuously improved service delivery by interpreting the appropriate TRP schedule / service contracts. It also includes engaging clients and Service Providers during TRP to fulfill service delivery requirements including obtaining and reporting on the quality of service delivery, and forecasting services as input for TRP capacity and schedule planning under the direction of Manage, Technology Refresh (TRP). The Lead will commit to and pursue continuous quality improvement according to Customer Service industry best practices.

**What you’ll do**
- Supervise the TRP Scheduling and Planning Team under the direction of the Manager, Technology Refresh (TRP) including delegating tasks and providing direction to team members; monitoring performance; and managing conflicts
- Lead operational activities for the TRP Scheduling and Reporting key to successful planning and delivery of TRP events; and collaborates with various IMITS teams, Service Providers and external resources to ensure holistic end-to-end delivery of TRP services to the client. This includes conducting project related activities; developing and implementing TRP site forecast(s) and schedule(s); providing status reports to the Manager, Technology Refresh (TRP); chairing team meetings; recommending and monitoring budgets; and recommending annual goals and objectives for the area of responsibility ensuring consistency with department strategies, objectives, goals and plans
- Lead input gathering, forecasting and consultation; and supports service planning of TRP events by working closely with the client, IMITS teams and Service Providers to fulfill the client’s TRP needs. Submit the TRP service delivery plan including the 90 day forecast to the Manager, Technology Refresh (TRP) for review and approval
- Manage Health Authority responsibilities and scheduling and reporting-related activities throughout all stages of the TRP upgrade cycle which includes resource assignment; chairing status meetings; verifying completion of any necessary workstation orientation; and supervising the schedules regarding deployment, cancellation, and removal of desktop workstations
- Lead the development and maintenance of formalized process documentation and standard operating procedures that add further insight and depth of knowledge to the solution area as well as other supporting documentation including but not limited to briefing notes and business cases
- Participates in governance meetings, advisory groups, special task forums, and strategic planning sessions, providing independent strategic business and change management advice under the direction of Manager, Technology Refresh (TRP)

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to a Bachelor’s degree in computer science or related discipline, and five (5) years of recent related experience with IT disciplines from a Client/server environment including extensive experience in large, complex, multi-site organizations.
- Prior experience in a supervisory capacity or lead role
- Experience in leading the deployment of large technology refresh programs in a complex environment
- Ability to communicate effectively with clients in user-friendly language
- Demonstrated experience in collaborating with diverse stakeholders, focusing on clients, and working in a cross-functional environment
- Exceptional client and vendor relationship management skills
- Ability to solve complex business issues and make decisions that involve multiple independent variables with organization-wide implications
- Estimating cost models and providing input into negotiation of hardware contracts
- Adept at fostering a team environment, and leading initiatives and projects

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses,

  • Technology Scheduling Lead

    2 weeks ago

    Burnaby, British Columbia, Canada PHSA Full time

    Technology Scheduling LeadBurnaby, BCThe Technology Refresh Project (TRP) Scheduling and Reporting Lead will lead the support of Planning and Delivery to fulfill their core responsibilities. It includes ensuring high quality, continuously improved service delivery by interpreting the appropriate TRP schedule / service contracts. It also includes engaging...

  • Technology Refresh Program Scheduling and Reporting

    2 weeks ago

    Burnaby, Canada PHSA Full time

    **Technology Refresh Program Scheduling and Reporting Lead** PHSA Corporate Burnaby, BC - In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s- Agencies/Divisions/Services, and as such, the requirement to...

  • Lead, Technology Services

    3 weeks ago

    Burnaby, British Columbia, Canada PHSA Full time

    Lead, Technology ServicesBC Clinical & Support ServicesBurnaby, BCThe Lead, Technology Services provides leadership and supervision to Technology Services by developing staffing policies, processes and procedure documentation that are responsive to customer needs, coordinating work flow, implementing a continuous improvement process, hiring staff and...

  • Lead, Technology Services

    2 months ago

    Burnaby, Canada PHSA Full time

    **Lead, Technology Services** AO Program Relationship Lead Burnaby, BC **PHSA WEST ALLIANCE OFFICE BACKGROUND AND OVERVIEW** The Workplace Evolving Services and Technologies (WEST) agreement is an outcomes-based partnership between the BC Health Authorities and NTT DATA who are jointly committed to delivering, supporting, and enabling the tools and...

  • Project Scheduler

    2 weeks ago

    Burnaby, British Columbia, Canada Greenlight Innovation Full time

    Greenlight Innovation is the industry leader in fuel cell testing equipment. We are working closely with our customers to enable the research, development, and commercialization of hydrogen fuel cell and electrolyzer technology.We are growing and hiring a Project Scheduler to support the Project Managers and Engineering Team Leads through the disciplined...

  • Lead, Technology Services

    2 weeks ago

    Burnaby, British Columbia, Canada PHSA Full time

    Lead, Technology ServicesAO Program Relationship LeadBurnaby, BCPHSA WEST ALLIANCE OFFICE BACKGROUND AND OVERVIEWThe Workplace Evolving Services and Technologies (WEST) agreement is an outcomes-based partnership between the BC Health Authorities and NTT DATA who are jointly committed to delivering, supporting, and enabling the tools and infrastructure that...

  • Service Desk Lead Systems Analyst

    3 weeks ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s **Information Technology Services** department is seeking a **regular, full-time (1.0 **FTE**) Service Desk Lead Systems Analyst (**LSA**)** to function as part of our Service Desk team. We have one regular, permanent full-time position available. IT Services is a dynamic environment with a passion for service to our students, faculty, and staff....

  • Project Scheduler

    4 weeks ago

    Burnaby, Canada Greenlight Innovation Full time

    Greenlight Innovation is the industry leader in fuel cell testing equipment. We are working closely with our customers to enable the research, development, and commercialization of hydrogen fuel cell and electrolyzer technology. We are growing and hiring a Project Scheduler to support the Project Managers and Engineering Team Leads through the disciplined...

  • Faculty, Computer Systems Technology

    4 weeks ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s - **Computer Systems Technology department** is seeking highly talented, motivated and qualified professionals ready for the next level and next challenge in their careers to be - **Instructors **both at our- We offer full-time and part-time positions.**Duties & Responsibilities** **DUTIES** **&** **RESPONSIBILITIES***: BCIT is education for a...

  • Faculty, Computer Systems Technology/bachelor of

    3 weeks ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s **School of Computing and Academic Studies **is seeking **4 temporary, full-time (1.0 **FTE**) and 1 temporary, part-time (0.2 **FTE**) Faculty, Computer Systems Technology/Bachelor of Science in Applied Computer Science.** - BCIT is education for a complex world. Embrace the complex world and help prepare the next generation of technology leaders...

  • Manager System Validation

    3 weeks ago

    Burnaby, Canada Microchip Technology Full time

    Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We...

  • Faculty, Virtual Simulation Lead

    1 month ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s - **School of Health Sciences** is seeking a - **temporary, full-time (1.0** **FTE** **) non-teaching Faculty** position to lead the development and support of**Duties & Responsibilities** **DUTIES** *** **AND** *** **RESPONSIBILITIES***: **Leadership** - Demonstrates ability to function as a strong, inspirational leader capable of motivating and...

  • Art Director, Brand

    2 weeks ago

    Burnaby, British Columbia, Canada Wondershare Technology Full time

    Wondershare Technology is a leading global consumer software company dedicated in providing integrated lifestyle technology solutions for our users across the world. Our Canada office in Burnaby is the heart of the company's Creative and Brand Marketing operations. Work with entire team on a creative audit to elevate innovation and establish a unified brand...

  • Renewable Fuels Scheduler

    4 weeks ago

    Burnaby, Canada Parkland Refining BC Ltd Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Scheduler

    1 month ago

    Burnaby, Canada Rentokil Initial Full time

    **About Rentokil-Terminix**: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada. **Purpose of Position**:...

  • Product Manager

    1 week ago

    Burnaby, Canada Sunia Technology Inc. Full time

    **About us** Sunia Technology Inc. is an industry leading technology company, that is specialized in AI motion, AI vision and AI HCI. We are looking for a talented Cloud Product Manager to join our Product Development Team that designs and develops software product using machine-learning (ML) based technologies. **Responsibilities**: - Researching new...

  • Product Manager

    4 weeks ago

    Burnaby, Canada Sunia Technology Inc. Full time

    **Job description** **About us** Sunia Technology Inc. is an industry leading technology company, that is specialized in AI motion, AI vision and AI HCI. We are looking for a talented Product Manager B2C App to join our Product Development Team that designs and develops software product using machine-learning (ML) based...

  • Intermediate Scheduler

    4 weeks ago

    Burnaby, Canada WSP Full time

    Job DescriptionWSP is currently seeking an Intermediate Scheduler, to join our estimating department, located at either our Calgary or Vancouver office. Reporting to the Pre-construction Operations Manager, this position will be a support to the Lead Scheduler in area of schedule development, projec

  • Project Planner/scheduler

    2 weeks ago

    Burnaby, Canada AtkinsRéalis Full time

    **Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place!** **Come join us in reshaping the future with AtkinsRéalis....

  • Product Manager

    2 weeks ago

    Burnaby, Canada Sunia Technology Inc. Full time

    **About us** Sunia Technology Inc. is an industry leading technology company, that is specialized in image and video processing, handwriting and hand-drawing technologies on mobile and portable devices, and providing remoting and visualization solutions in the cloud. We are looking for a talented AI Product Manager to join our Product Development Team that...