Team Lead, Imits

2 days ago

Burnaby, Canada PHSA Full time

**Team (App Development) Lead, IMITS**

IMITS Business Solutions

Burnaby, BC

The Team Lead, IMITS reports to the Manager/Director and is responsible for planning, development, implementation, integration, operational support and future enhancement of all solutions for a designated portfolio within Information Management Information Technology Services (IMITS) that provides services to Vancouver Coastal Health (VCH), Providence Health Care (PHC), and Provincial Health Services Authority (PHSA). The Team Lead is responsible for both the day-to-day operations and leading assigned projects for the portfolio. Directly supervises team members with technical expertise, provides guidance and direction as applicable, mentors staff, and assists the Manager/Director with the hiring, disciplining, and scheduling of staff and other resources. The Team Lead is also responsible for the delivery of service level and project reporting for designated services.

**What you’ll do**
- Ensures systems/services are supported with the highest levels of service availability and performance. Coordinates the activities of staff and resources to ensure they are effectively utilized. Contributes towards continuous growth of the team through coaching and mentorship of staff and identification of new opportunities.
- Ensures problem resolution and customer satisfaction through ongoing communication with all levels of stakeholders within the organization and by developing and maintaining productive working relationships with project sponsors and key system users.
- Leads and coordinates the release and technical change management across variety of stakeholder groups like regional health authorities, vendors, agencies, and sites.
- Provides leadership, guidance and supervision of staff using effective leadership techniques (e.g., coaching, mentoring, skills and leadership development and performance management). Provides staff training and orientation as required. Participates in staffing decisions related to recruitment, retention, discipline, and termination.

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science, engineering or related field, plus five (5) years recent related experience in a systems environment. Minimum two (2) years recent experience in a leadership role.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Experience developing distributed systems and web services
- ASP.NET / Angular / C#
- MS SQL Server 2012 / 2016 / 2019 / 2022
- JavaScript / TypeScript / HTML / CSS
- SQL Database Query Language
- MS Visual Studio 2015 / 2017 / 2019 / 2022

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Location**:1795 Willingdon Av

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