Team Lead, Pdhis

6 months ago

Burnaby, Canada PHSA Full time

**Team Lead, PDHIS**

PDHIS Primary Care & Community

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Team Lead, IMITS reports to the Manager/Director and is responsible for planning, implementation, integration, operation and future enhancement of all solutions for a designated portfolio within Information Management Information Technology Services (IMITS) that provides services to Vancouver Coastal Health (VCH), Providence Health Care (PHC), and Provincial Health Services Authority (PHSA). The Team Lead provides leadership and direction to staff across multiple sites and coordinates team members and other staff as needed to meet the defined objectives of the services they are assigned in order to achieve the highest level of client satisfaction. Develops and maintains effective working relationships within IMITS, Corporate Services and other key stakeholders within VCH, PHC and PHSA. The Team Lead is responsible for both the day-to-day operations and leading assigned projects for the portfolio. Directly supervises team members with technical expertise, may include those with clinical expertise, provides guidance and direction as applicable, mentors staff, and assists the Manager/Director with the hiring, disciplining, and scheduling of staff and other resources. The Team Lead is also responsible for the delivery of service level and project reporting for designated services.

**What you’ll do**
- Ensures systems/services are supported with the highest levels of service availability and performance. Coordinates the activities of staff and resources to ensure they are effectively utilized. Contributes towards continuous growth of the team through coaching and mentorship of staff and identification of new opportunities.
- Assists in the establishment of project management and support structures that will be used by the organization to direct future development and change. Initiates and manages projects within the designated portfolio. Participates in the hiring process for staff and project resources.
- Ensures problem resolution and customer satisfaction through ongoing communication with all levels of stakeholders within the organization and by developing and maintaining productive working relationships with project sponsors and key system users.
- Leads and coordinates the release and technical change management across disparate stakeholder groups like regional health authorities, vendors, agencies, and sites. Leads clinical/business change management.
- Provides leadership, guidance and supervision of staff using effective leadership techniques (e.g., coaching, mentoring, skills and leadership development and performance management). Provides staff training and orientation as required. Participates in staffing decisions related to recruitment, retention, discipline, and termination. Monitors financial resources with respect to operational obligations; takes corrective action as necessary.

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science, engineering or related field, plus five (5) years recent related experience in a systems environment. Minimum two (2) years recent experience in a leadership role.

Skills & Knowledge
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
- Supports team members on their learning journey related to Indigenous-specific Anti-racism, Indigenous Cultural Safety and Humility, DEI and anti-racism.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join

  • Business Analyst and Project Support, Pdhis

    4 months ago

    Burnaby, Canada PHSA Full time

    **Business Analyst and Project Support, PDHIS** *** PDHIS Web Solutions Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to...

  • Team Lead, Project Controls

    3 months ago

    Burnaby, Canada PHSA Full time

    **Team Lead, Project Controls** BC Clinical & Support Services Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PDHIS safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PDHIS. As such, the requirement to continuously improve quality and safety is inherent...

  • Portfolio Coordinator, Pdhis

    3 months ago

    Burnaby, Canada PHSA Full time

    **Portfolio Coordinator, PDHIS** PDHIS Primary Care & Community Burnaby, BC Reporting to the IMITS Director of Clinical Solutions, the Portfolio Coordinator ensures that Clinical Solutions administrative and management functions operate efficiently by working with the Clinical Solutions team to co-ordinate and standardize internal and external operations...

  • Manager, Technology Services, Pdhis

    3 months ago

    Burnaby, Canada PHSA Full time

    **Manager, Technology Services PDHIS** BC Clinical & Support Services Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is...

  • Director, Cloud Centre of Excellence

    2 months ago

    Burnaby, Canada PHSA Full time

    **Director, Cloud Centre of Excellence** Cloud Services Burnaby, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and...

  • Manager, Performance

    2 months ago

    Burnaby, Canada PHSA Full time

    **Manager, Performance & Quality Management, PDHIS** AO Communication & Business Alignment Burnaby, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to...

  • Director, Cyber Security Strategy, Assessment, and

    4 months ago

    Burnaby, Canada PHSA Full time

    **Director, Cyber Security Strategy, Assessment, and Awareness** Cyber Security Modernization Burnaby, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to...

  • Director, Cyber Security Intelligence, Analytics

    4 months ago

    Burnaby, Canada PHSA Full time

    **Director, Cyber Security Intelligence, Analytics and Monitoring** Cyber Security Modernization Burnaby, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement...

  • Voice Operations Analyst I, Voice Devices, Pdhis

    2 months ago

    Burnaby, Canada PHSA Full time

    **Voice Operations Analyst I, Voice Devices, PDHIS** BC Clinical & Support Services Burnaby, BC **What you’ll do** - Performs project management duties for planned or proposed voice telecommunications upgrades, expansions, and moves by conducting needs analysis to establish a clear understanding of departmental operational requirements, processes and...

  • Voice Operations Analyst I, Voice Devices, Pdhis

    3 months ago

    Burnaby, Canada PHSA Full time

    **Voice Operations Analyst I, Voice Devices, PDHIS** Comm Tech (Core), Voice Network Burnaby, BC **What you’ll do** - Performs project management duties for planned or proposed voice telecommunications upgrades, expansions, and moves by conducting needs analysis to establish a clear understanding of departmental operational requirements, processes and...

  • Category Lead Ii

    3 months ago

    Burnaby, Canada PHSA Full time

    **Category Lead II** Sourcing - PDHIS Burnaby, BC As a member of the Category leadership team, is accountable for the provision of leadership, planning and overall implementation of integrated province-wide contract management program as it relates to their product categories. Their aspects of Contract Management program are realized over a period of 3...

  • Team Lead

    3 months ago

    Burnaby, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Burnaby, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and resolve...

  • Team Lead

    2 months ago

    Burnaby, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Team Lead - Retail to join our team at beBee Professionals. As a Team Lead, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members,...

  • Stock Team Lead

    6 months ago

    Burnaby, Canada Mountain Warehouse Full time

    Description Stock Team Lead * 50% employee discount* *monthly bonus program* *employee referral incentive *leading outdoor retailer* About the role Our Stock Team Lead supports the management team with the everyday running of the stock flow. You will be supporting with; Leading and motivating your team Ownership of the flow of stock ...

  • Team Lead, Metrotown

    8 months ago

    Burnaby, Canada Saje Natural Wellness | Retail Full time

    **Description**: Reporting to the Store Manager, the Team Lead is accountable for delivering excellent community member service and leading Team Members to do the same, in our efforts to spread global wellness. The Team Lead supports the Store Manager and Assistant Store Manager with opening, closing and leadership duties. While fostering an environment...

  • Team Lead, Imits

    6 months ago

    Burnaby, Canada PHSA Full time

    **Team Lead, IMITS** IMITS Primary Care & Community Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality...

  • Team Lead, Metrotown

    8 months ago

    Burnaby, Canada Saje Natural Wellness Full time

    DescriptionReporting to the Store Manager, the Team Lead is accountable for delivering excellent community member service and leading Team Members to do the same, in our efforts to spread global wellness. The Team Lead supports the Store Manager and Assistant Store Manager with opening, closing and leadership duties.While fostering an environment that...

  • Sales Team Lead

    6 months ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - As a global company, our corporate teams support billions of dollars in equipment sales every year. In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in...

  • Sales Team Lead

    7 months ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop...

  • Sales Team Lead

    6 months ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and...