Tele-clinic Reception, Part Time

4 days ago


Barrie, Canada Barrie and Community Family Health Team Full time

Tele-Clinic Reception will be the first point of contact for patients calling or visiting Barrie and Community
Family Medicine After-Hours Clinics and will be responsible for a variety of activities related to patient
service and care. This is an excellent opportunity for a friendly, highly motivated, patient experience
oriented individual. **Part time, 2-3 shifts per week 12:30pm to 8pm Monday to Friday. **This position is
developing and may be patient facing in the future.

*Primary Responsibilities
- *
Provide a welcoming and inclusive first point of contact for all patients and visitors
- Direct patients and visitors in an efficient, professional and pleasant manner
- Schedule, check-in patients, accurately verifying patient demographics are correct, and update
EMR as required
- Assist physicians as needed
- Provide required forms to patients for completion
- Answer, screen and direct phone calls to appropriate staff or departments
- Perform regular administrative duties, including preparing handout materials and packages
- Liaise with internal staff and patients to enhance effectiveness of all clinical departments
- Other administrative duties as assigned
- This position cannot be performed remotely

*Education, Qualifications and Skills
- *
Certificate or diploma in Office Administration or Medical Secretary
- Experience in a similar position within a healthcare related environment
- Exceptional interpersonal skills, customer service, communications and organizational skills
- Proven ability to work well in a team environment
- Demonstrated overall professionalism in attitude, demeanor and personal appearance
- Strong knowledge of electronic medical records systems (Accuro preferred)
- Ability to maintain information in confidence
- Detail oriented and able to manage a multi-faceted referral and triage process
- Excellent interpersonal skills, with proven ability to work well in a team environment
- Demonstrated ability to work efficiently in a fast-paced, multi-tasking environment

**_Your Health, Our Community, One System: Leading the Way in Health Care_**

829 Big Bay Point Road, Unit D12 Barrie ON L4N 0G5
P:
705-728-0037 F: 705-728-0047 barriefho.ca

*Additional Job Requirements
- *
Must adhere to all BCFMC Policies and Procedures, including Occupational Health & Safety,
WHMIS
- Must have own reliable transportation

**How to Apply**:
Qualified applicants are asked to forward their cover letter and resume to Attention: Shannon Harvey

We thank all applicants for their interest in BCFMC, however, only those applicants selected for an
interview will be contacted.
- The Barrie and Community Family Medicine Clinics supports diversity, equity and a workplace free from_
- women, visible minorities, aboriginal persons and persons with a disability. Personal information_
- Information (F.O.I.) And Protection of Privacy Act, 1987._
- The Barrie and Community Family Medicine Clinics is committed to improving access and opportunities for_
- individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act. If you_**_Your Health, Our Community, One System: Leading the Way in Health Care_**

**Job Type**: Part-time



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