Technical Representative

2 days ago


Toronto, Canada Draslovka Full time

**Draslovka - North and South America - Technical Representative - Sales**

**Position can work from Canada, US, Remote Location**

**Draslovka Mining Solutions** is seeking a Technical Representative to join our Team Responsibility for maintaining and growing the connection with customer sites as well as ensuring that all basic needs are met for both Draslovka Mining Solutions as well as the customer.
- Provide day to day customer management for all mine sites in region (demand, pricing, SDS, questionnaire, eLearning, etc.).
- Monitor orders and receivables per contracts and maintain short/medium term demand in system
- Identify key site stakeholders, maintain, and build relationships at individual mine sites.
- Work with supply chain to assure fleet, destination ports, and carriers match needs and customers are serviced optimally.
- Work with Draslovka operations and customer service to assure product delivery dates and specs. are met as requested per customer.
- Coordinate Customer complaint investigations and communicate back to customer.
- Provide initial technical, product safety and operational support to all customers in region.
- Identify project opportunities to support the customer and engage Mining Solutions Product Safety & Technical Consultants in implementation.
- Support Strategic Account Managers in new/renewal contract negotiations
- Request for Prices and Bid Processes for new customers and leads follow-up.
- Travel approx. 50% of time to remote customer locations

The responsibilities of the position include, but are not limited to, the following:

- **Background Skills**
- Education: Chemical, Mechanical, Metallurgical, or Mining Engineering or Similar Degree
- Inside and/or external sales experience preferred
- Experience of the industry and mining sector preferred
- **Key Skills Required**
- Relationship skills
- Product knowledge
- Organized, Driven, and Hard working
- Self-motivated
- Social awareness
- Good listening skills
- Collaboration across different roles in remote environment

**Who we are**:
Draslovka is a global supplier with a family business approach focused on the future of our planet.

We are an international team driven by a shared goal and guided by our core values:

- We put safety first
- We always do the right thing
- We build strong relationships
- We act like business owners
- We constantly reimagine what’s possible

Draslovka _is an equal opportunity employer_
- Draslovka is an E-Verify employer_
- Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position_



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