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Inside Sales Associate Ii

1 month ago

Lachine, Canada ADI Global Distribution Full time

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers' needs that result in continued long-term customer partnerships.

**JOB DUTIES**:
**Grow Customer Accounts for Profit**
- Meet performance targets by growing revenue and increasing the margin of assigned
- accounts. Increase order size, grow customer transactions, and leverage pricing tools to
- improve margin percentage.
- Increase customer base by adding new customers
- Identify opportunities and convert customer purchases from competition
- Manage all existing accounts through steady communication using the Customer Database
- Make Outbound Calls and reach a minimum number of calls every day to present leads.

**Build Customer Relationship**
- Promote positive relationships within the ADI organization to encourage team sales and
- promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new
- developments in the industry.
- Maintain and update customer interactions in the tracking system

**Demonstrate Product Knowledge**
- Explain features and advantages to customers in entire non-technical terms
- Stay up to date on new offerings, and technology trends through Industry News, and various
- other sources.

**Create Brand Value - Promote ADI**
- Leverage ADI Resources, Services, and Programs to educate customers
- Provide exceptional shopping experience in-store, by phone, and online.

**YOU MUST HAVE**:

- Bilingual in French and English
- High School Diploma, or equivalent
- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills - Basic Knowledge to Operate Microsoft Office
- Desire to be in a Sales role and be accountable for Sales Revenue

**WE VALUE**:

- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate
- and understanding of marketing skills
- Knowledge of Customer Relationship Management Tools
- goals and targets
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomously
- Highly competitive Sales Skills with a desire to contribute to a winning team/organization

**WHATS IN IT FOR YOU**:

- Office Hours, Monday to Friday.
- Full benefits package (3 weeks' vacation, Health & Dental insurance, Retirement Savings Plans & more). Career Growth opportunities

ADI, qui fait partie de Resideo Inc, est le principal distributeur en gros de produits de sécurité et basse tension en Amérique du Nord. Nous sommes passionnés par l’idée d’aider nos clients à prospérer sur ce marché passionnant et en pleine croissance. Nous comprenons le métier du service client, mais plus important encore, nous comprenons que nos collaborateurs sont notre plus grand atout. Nous sommes fiers de disposer de l’équipe de professionnels commerciaux et techniques la plus nombreuse et la mieux formée, ce qui fait de nous un partenaire indispensable pour nos clients. Êtes-vous prêt à être la raison pour laquelle nous sommes considérés comme les meilleurs du secteur ? Postulez dès aujourd'hui et apprenez-en davantage sur notre culture de performance, de service client, de développement des employés et d'opportunités infinies. Ce poste n'est pas éligible au parrainage de visa.

TÂCHES DU POSTE:
Développez vos comptes clients pour générer des bénéfices

Atteindre les objectifs de performance en augmentant les revenus et en augmentant la marge des tâches assignées comptes. Augmentez la taille des commandes, augmentez les transactions clients et tirez parti des outils de tarification pour améliorer le pourcentage de marge. Augmenter la clientèle en ajoutant de nouveaux clients Identifier les opportunités et convertir les achats des clients de la concurrence Gérez tous les comptes existants grâce à une communication constante à l'aide de la base de données clients. Passez des appels sortants et atteignez un nombre minimum d'appels chaque jour pour présenter des prospects.

Construire une relation client

Promouvoir des relations positives au sein de l'organisation ADI pour encourager les ventes en équipe et promouvoir un service client exceptionnel pour les clients. Éduquer les clients sur les nouveaux produits et gammes de produits en se tenant au courant des nouveautés évolutions dans l’industrie. Maintenir et mettre à jour les interactions clients dans le système de suivi

Démontrer une connaissance du produit

Appliquer la connaissance des produits et/ou services et la vendre aux clients Expliquer les fonctionnalités et les avantages aux clients en termes non techniques Restez à jour sur les nouvelles offres et les tendances technologiques grâce à Industry News et divers d'autres sources.

Créer de la valeur pour la marque - Promouvoir ADI

Tirer parti des ressources, des services et des programmes d'ADI

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