Inside Sales Representative

2 weeks ago

Lachine, Canada Cambridge Agencies Ltd. Full time

Who are we?

Cambridge Agencies is a Canadian, women-owned, family business, specializing in electrical and technical products for the Marine Industry. With over 60 years of experience in the industry, Cambridge Agencies has expanded their international supplier base, while continuing to focus on providing superior customer service to their Canadian market.

A perfect match: Who should apply?

Are you looking for a dynamic role in the sales industry? Do you have a passion for providing excellent customer service and building lasting relationships? Are you energetic, self-motivated, dependable with a great attention to detail? If so, you might be the perfect match for our Inside Sales Representative position.

As an Inside Sales Representative, you will be responsible for:

- Nurturing existing customer relationships by ensuring a high service level and customer satisfaction
- Assisting customers with inquiries, purchase orders, and resolving customer requests
- Processing customer orders and ensuring timely delivery
- Troubleshooting and resolving customer inquiries quickly and diligently
- Maintaining customer records and updating account information
- Collaborating with the outside sales team and other departments
- Becoming an expert in our product offering in order to provide a tailored service to customers

To succeed in this role, you will need:

- A high school diploma or equivalent
- Previous experience in sales or customer service and comfort in a fast-paced environment
- Excellent communication and interpersonal skills
- A positive attitude, self-starter and a strong work ethic
- A willingness to learn and grow with our company
- Bilingual French/English oral and written

We offer:

- A competitive salary
- A comprehensive benefits package (health, dental, etc)
- A friendly, flexible and supportive work environment
- A chance to work with a niche product line in a growing industry

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Lachine, QC H8T 3M8 (required)

Ability to Relocate:

- Lachine, QC H8T 3M8: Relocate before starting work (required)

Work Location: In person

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