Cage & Coin Shift Manager, Ft

6 months ago

Ottawa, Canada Hard Rock International (USA), Inc. Full time

Overview:
**Responsibilities**:
PRIMARY RESPONSIBILITIES
- Monitor, develop and review all policies and procedures ensuring that operational requirements are being met or enhanced.
- Maintain general awareness of gaming operation at all times and comply with all relevant policies and procedures in order to secure company assets.
- Manage Cage & Coin department employees including enforcing and ensuring adherence to policies and procedures respecting security of corporate assets, inventory of corporate assets and security of cash or tokens.
- Thorough working knowledge of the department and Internal Controls; ensures new policies and procedures follow within the guideline of current Internal Controls.
- Ensure Cage & Coin employees have the necessary tools and information to operate.
- Active involvement in employee training, performance appraisal and corrective counseling programs.
- Maintain a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
- Empower the correct level of authority to supervisor, leads to carry out their assigned duties.
- Overseeing staffing levels reflective of the business needs and compared to budgeted FTEs.
- Assist with compliance with all related internal and external audits.
- Maintain a clean and safe work environment. Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.
- Other duties as assigned.
- Lives the Brand.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- Three (3) years’ progressive cage department supervisory experience preferred.
- Bachelor’s degree in Accounting, Business, and/or equivalent preferred.
- Excellent English language skills.
- Advanced knowledge of Excel.
- The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

SKILLS
- Excellent interpersonal, oral and written communication skills.
- Meticulous, organized and accurate
- Extreme confidentiality.
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Manage multiple details and tasks concurrently in a changing environment.
- Able to work effectively in a team environment.
- Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- Ability to lift 30 to 40 lbs.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

The employee is expected to adhere to all company policies and to act as a role model.

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Rideau Carleton Casino can be very rewarding. This property is the premier Gaming entertainment destination of Ottawa & features the hottest slot machines. Owned & operated by Hard Rock International, this electrifying casino destination boasts three delicious restaurants.

**OUR COMMITMENT TO SERVICE**:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Rideau Carleton Casino; it’s a commitment to each and every one of our current & future Guests. Our team members spend their time making sure that every single one of our guests gets the rock star treatment, but the Rideau Carleton Casino family also rolls out the red carpet for our employees with competitive vacation, benefits, pension & a great work environment.

**BENEFITS & PERKS**:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance options, generous Paid Time Off & much more

Additional Details:

- Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member._
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act._
- Please contact Human Resources at _
- if you require accommodation at any time throughout the hire process._

  • Dual Rate Cage Supervisor, Part Time

    6 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: A Dual Rate Cage & Coin Supervisor/Cage Cashier is responsible for performing the duties of a Cage & Coin Supervisor and/or the duties of a Cage Cashier based on their shift assignment. - Under the direction of the Cage Shift Manager, the supervisor is accountable for funds, verification of wins, handling customer disputes, enforcing department...

  • Dual Rate Cage Supervisor

    7 months ago

    Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview: A Dual Rate Cage & Coin Supervisor/Cage Cashier is responsible for performing the duties of a Cage & Coin Supervisor and/or the duties of a Cage Cashier based on their shift assignment. - Under the direction of the Cage Shift Manager, the supervisor is accountable for funds, verification of wins, handling customer disputes, enforcing department...

  • Dual Rate Cage Supervisor/cashier

    6 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: A Dual Rate Cage & Coin Supervisor/Cage Cashier is responsible for performing the duties of a Cage & Coin Supervisor and/or the duties of a Cage Cashier based on their shift assignment. - Under the direction of the Cage Shift Manager, the supervisor is accountable for funds, verification of wins, handling customer disputes, enforcing department...

  • Cage & Coin Cashier, Part Time

    6 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: From the brand that rocks the world, a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region. The Cage & Coin Cashier is responsible for managing window impressments, reconciling Main Bank Inventory, filling and reconciling food & beverage floats and completing fills &...

  • Cage Cashier

    6 months ago

    Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview: The Cage & Coin Cashier is responsible for managing window impressments, reconciling Main Bank Inventory, filling and reconciling food & beverage floats and completing fills & credits for our Table Games department. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely...

  • Cage Cashier

    6 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: The Cage & Coin Cashier is responsible for managing window impressments, reconciling Main Bank Inventory, filling and reconciling food & beverage floats and completing fills & credits for our Table Games department. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely...

  • Cage Supervisor, Full Time

    6 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: Under the direction of the Cage Shift Manager, the supervisor is accountable for funds, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have a strong working knowledge of all areas of the Casino Cage. **Responsibilities**: - Accountable for your...

  • Cage Supervisor, Full Time

    7 months ago

    Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview: Under the direction of the Cage Shift Manager, the supervisor is accountable for funds, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have a strong working knowledge of all areas of the Casino Cage. **Responsibilities**: - Accountable for your...

  • Cage Cashier

    7 months ago

    Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview: The Cage & Coin Cashier is responsible for managing window impressments, reconciling Main Bank Inventory, filling and reconciling food & beverage floats and completing fills & credits for our Table Games department. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely...

  • Director of Cage

    6 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: At Hard Rock we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Hard Rock is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset. Under...

  • Barber

    6 months ago

    Ottawa, Canada Copper Coin Barbers Den Full time

    Copper Coin Barber’s Den - Join our team! Looking for: Motivated Barber (unisex position) Centrally located barber shop looking for a motivated individual to join our roster. Born out of passion for the industry, The Copper Coin Barber’s Den has planted their seed in the heart of the nation’s capital. Located at the corner of Bank and Maclaren St, The...

  • Shift Manager

    6 months ago

    Ottawa, Canada Ricki's Full time

    **RICKI’S** **SHIFT MANAGER** **St. Laurent Shopping Centre, Ottawa, Ontario** **FULL TIME** As a Shift Manager with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store’s business and support day to...

  • Shift Manager, Ft

    7 months ago

    Ottawa, Canada Ricki's Full time

    **RICKI’S / CLEO** **SHIFT MANAGER** **PLACE D'ORLEANS - OTTAWA, ON** **FULL TIME** As a Shift Manager with Ricki’s and cleo you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store’s business and support day to...

  • Server Pt or Ft

    6 months ago

    Ottawa, Canada Pourboy Pub Full time

    Overview: We are seeking a part-time (PT) or full-time (FT) team member to join our team. If you have a passion for the food & bar industry and enjoy providing excellent customer service, this role is perfect for you. **Responsibilities**: - Operate the Point of Sale (POS) system for transactions - Handle cash and process payments accurately - Following...

  • Line Cook

    4 weeks ago

    Ottawa, Canada Azure Urban Developments Inc. Full time

    **Job Description: Line Cook (FT/PT)** **Company Overview**: Elise, a new neighbourhood restaurant situated on the ground floor of the Post House Westboro by Azure, in Ottawa’s trendy Westboro neighborhood. With seating for 52 guests indoors and an additional 22 guests on the seasonal patio, Elise offers a French-inspired dining experience - casual,...

  • Dual Rate Shift Manager/ Pit Manager, Table Games

    7 months ago

    Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview: A Dual Rate Shift Manager/Pit Manager is responsible for performing the duties of a Pit Manager and/or the duties of a Shift Manager, based on their shift assignment: - While working as a Pit Manager, the team member is responsible for the overall management and efficient operation of an assigned section of Table Games on the gaming floor, which...

  • Dual Rate Shift Manager/pit Manager, Table Games

    7 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: A Dual Rate Shift Manager/Pit Manager is responsible for performing the duties of a Pit Manager and/or the duties of a Shift Manager, based on their shift assignment: - While working as a Pit Manager, the team member is responsible for the overall management and efficient operation of an assigned section of Table Games on the gaming floor, which...

  • Slot Supervisor

    2 months ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: From the brand that rocks the world, a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region. Do you have a passion for people and a love for leading teams? This may be the position you have been looking for. The Slot Supervisor be responsible for creating a memorable...

  • Ft/pt Server, Sushi Chef, Kitchen Staff

    6 months ago

    Ottawa, Canada SushiMe Ottawa Full time

    We are SushiMe, an asian fusion restaurant located on Beechwood ave near Byward market. We are looking for someone to join our team! We are currently hiring FT/PT Sushi Chef, Kitchen Cook, and Servers. You can check the open time below and let us know your availability. *Our opening hours Tuesdays to Fridays: 9am - 9pm Saturdays: 11:30am - 9pm Sundays and...

  • Ft/pt Server, Sushi Chef, Kitchen Staff

    7 months ago

    Ottawa, Canada SushiMe Ottawa Full time

    We are SushiMe, an asian fusion restaurant located on Beechwood ave near Byward market. We are looking for someone to join our team! We are currently hiring FT/PT Sushi Chef, Kitchen Cook, and Servers. You can check the open time below and let us know your availability. *Our opening hours Tuesdays to Fridays: 9am - 9pm Saturdays: 11:30am - 9pm Sundays and...