Director of Cage

4 weeks ago

Ottawa, Canada Hard Rock International (USA), Inc. Full time

Overview:
At Hard Rock we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Hard Rock is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset.

Under the direction of the Vice President of Finance, the incumbent directs the operation of the cashier cages, main vault, credit count room and self-service kiosk functions. The incumbent is responsible for, either personally or through subordinates, the development and maintenance of internal controls and operational efficiencies in all areas of responsibility.

**Responsibilities**:
**PRIMARY RESPONSIBILITIES**

As the Director, Cage and Credit, your role involves overseeing critical aspects of financial operations within the casino. Your responsibilities include:

- ** Compliance and Security**:

- Uphold AGCO, OLG, FINTRAC and Hard Rock Ottawa policies and procedures.
- Ensure compliance with federal and provincial regulations and information reporting requirements.
- Safeguard the integrity and security of the casino bankroll.
- ** Operational Management**:

- Manage cashier cages, the main vault, count room, credit services, and self-service kiosks.
- Optimize operations for efficiency and cost-effectiveness.
- Adjust staffing levels based on business demand while adhering to FTE policies.
- ** Regulatory Awareness**:

- Stay informed about Provincial Gaming regulations and Anti-Money Laundering (AML) rules, regulations, and reporting requirements.
- Educate staff on fraud prevention and credit scams.
- ** People Leadership**:

- Lead quality hiring, training, and succession planning processes.
- Foster a collaborative work environment that encourages teamwork, mutual respect, and employee satisfaction.
- ** Financial Oversight**:

- Monitor department expenses related to daily operations and payroll.
- Align operational functions with approved budgets.
- ** Guest Services Excellence**:

- Deliver exceptional guest services consistent with the company’s core service standards and brand attributes.
- ** Credit Evaluation**:

- Evaluate permanent credit limit change requests within authorized limits.
- Note: This job description outlines essential functions and does not cover all possible tasks._

Qualifications:
**EXPERIENCE, EDUCATION, AND CERTIFICATIONS**
- High School Diploma or equivalent required.
- Five (5) to seven (7) years of experience in casino cage and credit management in a similarly sized gaming operation, or an equivalent combination of education and experience.
- Bachelor’s Degree in business preferred.

**SKILLS**
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office, specifically Excel.
- Proficiency in using accounting software packages, including Accounts Payable and Purchasing.
- Understanding of principles and practices related to capital and operations budgets.
- Familiarity with office procedures, methods, and equipment.
- Knowledge of credit operations, rules, and regulations.
- Understanding of interrelated department functions, such as Cashiers Cage, Collections, and Count Room.
- Sound interpersonal judgment and effective decision-making abilities.
- Ability to set clear directions for the department and execute strategic plans.
- Innovative problem-solving approaches.
- Observing and directing subordinates.
- Being a strategic, analytical, and ethical motivator.
- Developing successful working relationships with senior management, peers, and subordinates.
- Effective communication both orally and in writing.
- Skill in coaching and developing staff competencies.
- Providing clear direction for achieving business goals.

**PHYSICAL DEMANDS**
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
- We are a 24/7 operation. Frequent shift work and weekend work is required.

Additional Details:

  • Deputy Director of Public Prosecutions

    4 weeks ago

    Ottawa, Canada Office of the Director of Public Prosecutions Full time

    **Portfolio**: - Justice**Organization**: - Office of the Director of Public Prosecutions**Position title**: - Deputy Director of Public Prosecutions**Type**: - Full-time**Salary range**: - $207,206.00 - $252,683.00/Year**Location**: - Ottawa, Ontario**Application Review Date**: - November 8, 2024**Opportunity number**: - J1024-0643The Office of the...

  • Technician I, Animal Care

    3 weeks ago

    Ottawa, Canada University of Ottawa Full time

    **Job Type**: Employee **Duration in Months** **(for fixed-term jobs): N/A **Job Family**: Laboratory Support **# of Open Positions**: 1 **Faculty/Service - Department**: Animal Care and Veterinary Service **Campus**: Main Campus **Union Affiliation**: SSUO **Date Posted**: November 21, 2024 **Applications must be received **BEFORE**: December 02,...

  • Executive Director

    3 days ago

    Ottawa, Canada Minnesota Council of Nonprofits Full time

    General Background: Wisconsin Farmers Union is a member-driven non-profit and cooperative with a long history of supporting progressive farm and rural policies and programs. Established in the 1930s, the organization operates programs in education, civic engagement, and cooperative development. It is the second largest general agricultural organization in...

  • Research Director

    6 days ago

    Ottawa, Ontario, Canada University of Ottawa Full time

    As the Director of Research Office, you will play a pivotal role in shaping the Faculty of Medicine's research strategy. The successful candidate will lead strategic activities and projects to advance the research mandate of the Faculty and affiliated hospital research institutes.The Director will provide expert advice to the Vice-Dean Research, Faculty...

  • Director, Engineering

    3 weeks ago

    Ottawa, Canada Town of Caledon Full time

    Town of CaledonDirector, EngineeringThe Town of Caledon is a blend of urban and rural, modern and historic, all nestled between the Hills of the Headwaters, Oak Ridges Moraine and the Niagara Escarpment. Caledon has a population of over 76,000 and covers nearly 700 km2, making it one of the largest municipalities geographically in the Greater Toronto Area....

  • Director, Engineering

    3 weeks ago

    Ottawa, Canada Town of Caledon Full time

    Town of CaledonDirector, EngineeringThe Town of Caledon is a blend of urban and rural, modern and historic, all nestled between the Hills of the Headwaters, Oak Ridges Moraine and the Niagara Escarpment. Caledon has a population of over 76,000 and covers nearly 700 km2, making it one of the largest municipalities geographically in the Greater Toronto Area....

  • Director, Protection Services

    4 weeks ago

    Ottawa, Canada University of Ottawa Full time

    **Job Type**: Employee **Duration in Months** **(for fixed-term jobs): N/A **Job Family**: Security, Protection and Transportation **# of Open Positions**: 1 **Faculty/Service - Department**: Office of the Chief Risk Officer **Campus**: Main Campus **Union Affiliation**: N/A **Date Posted**: September 19, 2024 **Closing Date**: October 19,...

  • Research Director

    3 days ago

    Ottawa, Ontario, Canada University of Ottawa Full time

    About the RoleThe Director, Research Office contributes to the University of Ottawa's research strategy by leading strategic activities and projects to advance research initiatives. The role involves providing expert advice to senior leadership and stakeholders.

  • QPID General Director

    3 weeks ago

    Ottawa, Canada Engineering Society of Queen's University Full time

    QPID is hiring for their General Director position! QPID's General Director oversees the functioning of the club, from hiring, to meetings, and ensuring policy adherence. The General Director is responsible for ensuring that QPID’s mandate as a whole is upheld. The General Director is responsible to first and foremost all QPID members, as well as to all of...

  • QPID General Director

    3 weeks ago

    Ottawa, Canada Engineering Society of Queen's University Full time

    QPID is hiring for their General Director position! QPID's General Director oversees the functioning of the club, from hiring, to meetings, and ensuring policy adherence. The General Director is responsible for ensuring that QPID’s mandate as a whole is upheld. The General Director is responsible to first and foremost all QPID members, as well as to all of...

  • Director of Government Relations

    19 hours ago

    Ottawa, Ontario, Canada Dietitians of Canada Full time

    About the RoleWe are seeking a highly skilled Director of Government Relations to join our team at Dietitians of Canada. This is an exciting opportunity for a seasoned professional to lead our government relations efforts and make a meaningful impact on the health and well-being of Canadians.The successful candidate will have extensive experience in...

  • Director (remote)

    22 hours ago

    Ottawa, Ontario, Canada Dietitians of Canada Full time

    Job Title: Director, Government Relations and Policy Line of Business: Advocacy Supports: CEO, Leadership Team, Board of Directors Chief Executive Officer We believe in the power of food to enhance lives and improve health and our curiosity to understand both the science and social issues impacting Canadians is behind what drives us, it is our passion...

  • Banking Relationship Director

    6 days ago

    Ottawa, Ontario, Canada Bank of Montreal Full time

    Banking Relationship Director:We are seeking a highly motivated and experienced professional to join our Corporate Banking team as a Banking Relationship Director. In this role, you will be responsible for leading a team of bankers to deliver exceptional customer service, build strong relationships with clients, and drive business growth. Your strong...

  • Director General of QPID

    1 day ago

    Ottawa, Ontario, Canada Engineering Society of Queen's University Full time

    About the TeamYou will work closely with the Monitoring and Evaluations Executive, Equity Director, and other members of the directorate and executive teams to ensure the smooth operation of the club. Your leadership and vision will inspire and motivate our members to achieve their full potential.

  • Co-campus Director

    4 weeks ago

    Ottawa, Canada The Navigators of Canada Full time

    _**Co-Campus Director at Carleton University **_ **Navigators Background and Calling** The Navigators of Canada is a religious order and registered charitable organization. Its’ mission is: “To advance the Gospel of Jesus and his Kingdom into the nations through spiritual generations of labourers (kingdom workers) living and discipling among all...

  • Co-Director of Philanthropy and Communications

    1 week ago

    Ottawa, Ontario, Canada ANNISAA Organization of Canada Full time

    Job Title: Co-Director of Philanthropy and CommunicationsDepartment: Philanthropy and CommunicationsStatus: Volunteer, Ongoing (More than 1 year); 10 hours per week (may increase as needed)Reports to: Director of Philanthropy and CommunicationsJob ID: #24-PC-02Posting Date: December 6, 2024Closing Date: Open Until FilledWe are dedicated to promoting...

  • Director, Research Office

    4 days ago

    Ottawa, Ontario, Canada University of Ottawa Full time

    Director, Research OfficeDirector, Research OfficeApply locations Ottawa, ON Roger Guindon HallJob Type: EmployeeDuration in Months: N/AJob Family: Research and Program Support# of Open Positions: 1Faculty/Service - Department: Research and InnovationCampus: Roger Guindon HallUnion Affiliation: N/ADate Posted: February 24, 2025Applications must be received...

  • Director of Information Technology

    2 weeks ago

    Ottawa, Canada Abbeyfield Houses Society of Ottawa Full time

    Are you a student, retired or working individual looking for an exciting **volunteer opportunity**? Abbeyfield Houses Society of Ottawa is a not-for-profit seniors’ residence affiliated with Abbeyfield International, with 1,100 houses in 25 countries worldwide. We are looking for a Director of Information Technology (IT) and Information Management...

  • Director of Sales Marketing

    4 weeks ago

    Ottawa, Canada Canadian Executive Search Group (USA) Inc Division of Arrow Group of Companies Full time

    CES/AWS is seeking a Director of Marketing in the Tilbury, ON, area. Job Title: Director of Marketing Location: Tilbury, ON Competitive salary based on experience Employment Type: Full-Time Direct Hire position About Us: We’re looking for an experienced and driven Director of Marketing to lead our client's marketing efforts. In this role, you’ll...

  • Director, Systemic Risk Analytics

    4 weeks ago

    Ottawa, Canada Bank of Canada Full time

    **Director, Systemic Risk Analytics** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the...