Administrative Assistant/customer Service

3 weeks ago


Barrie, Canada DC UNITED ROOFING AND EXTERIORS Full time

D.C. United Roofing is looking for an experienced Admin Assistant/ CSR to join our team.

We are a 24/7 roofing company who offers emergency services along with residential and commercial roofing and exterior services.
- 2+ Years of Customer service experience, preferably in the Roofing or Construction industry
- Fantastic communication and computer skills
- Exceptional organizational skills
- Detailed oriented with high level of accuracy
- Strong analytical and problem solving skills
- Knowledge of Quickbooks is a +

Duties include but are not limited to:

- Being the first point of contact for customers
- Providing prompt, accurate and courteous responses to customers
- Taking lead information and delegating to the appropriate estimator
- Taking information for service calls and delegating to the appropriate service team
- Following up with customers about material deliveries, bin deliveries and install schedules.
- Assisting with material orders, bin orders, bin removals, etc.
- Filing warranty documents
- Processing credit cards
- Social Media Management
- Posting to Instagram/ Facebook/ Youtube and Google
- Assisting the Office Manager and Owner with other tasks as needed.
- There is an on call aspect to this role which will be discussed during the interview process.

To be considered for this role, please send your resume through Indeed for review. We will be reaching out to qualified applicants by mid March 2024.

We look forward to hearing from you.

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person



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