Industrial Surveillance and Compliance Coordinator

4 months ago

Regina, Canada SRG Security Resource Group Inc. Full time

We expect a great deal from the individuals we select to secure our people, property, and information. Our staff must have a high degree of personal integrity, display sound judgement, intelligent decision making, maturity and common sense. We support a diverse, inclusive, and respectful workplace and expect our applicants to display these values.

The ideal applicant will hold three core values: _Integrity, Excellence, and Responsibility_. These are the foundations of what makes a sustainable partner within our community and profession.

**Primary Responsibilities**:

- Deter all criminal activity, looking for suspicious behaviours and unattended items using CCTV.
- Carefully examine and interpret significant data to form logical and valuable conclusions
- Writing detailed, accurate reports (written or electronic) as required for suspicious behaviours and security incidents.
- Requesting assistance of Police and other federal law enforcement as required.
- Providing 24/7 response services (including managing of Shift Coverage)
- Overseeing, following up and supervising a team successfully and efficiently
- Manage and/or implement Security protocols related to the storage of information and confidential documents, or site procedure
- Maintain team discipline and compliance to facilitate growth and development of the team
- Conflict resolution (Internal and External)
- Active role in shift coverages as required
- Active role in emergency response procedures
- Prepare and conduct training for new hires and current staff
- Active role in raising team performance and providing suggestions/feedback
- Investigating incidents and collective accurate and detailed information
- Operate and effectively monitor CCTV and alarm monitoring systems
- Dispatching of Security personnel for all alarms, complex access, suspicious activities, security incidents, tasks, etc.
- Prioritizing calls for service by obtaining accurate & relevant information through questioning
- Coordination of Emergency Response
- Determining operational needs for responding Security personnel and provide appropriate direction/information for call response
- Consistent exposure to work environment that has continuous distractions and a high level of activity and noise
- Ensuring compliance with site policies and procedures
- Effectively determine occurrences/activities out of the norm, continue high level monitoring to determine of field response is required
- Exposure to high stress and prolonged sitting, talking, keyboarding, radio transmissions and telephone calls
- Responding according to policy and appropriately dealing with suspicious activities and behaviours, unattended items, and vehicles.
- Knowledge of Municipal Law, Provincial/Territorial and Federal Law
- Utilizing quick decision-making skills, and sound judgement acting in accordance with site security policy and procedures, as well as federal, provincial, and municipal law.
- May be required to act as Field Training Agent, training new members of the team in policy/procedures and field activity.
- Always providing outstanding internal and external customer service.
- Conduct detailed footage and evidence review
- Other duties as required.

**Our Mandate**
- Personal Safety and Protection
- Emergency Response Crime Prevention
- Conflict Resolution and Problem Solving
- Protection of Assets
- Enhance Public Awareness and Safety to Enforce Federal and Provincial Laws, CRC Bylaws and Authorized Policies.

**Requirements**:

- Age
- Minimum of 18 years
- Able to pass a Drug and Alcohol Test (Pre-Screening)
- Possesses a Class 5 (Non-novice) Driver’s License, will be required to provide 5-year Drivers Abstract (Upon Hiring)
- Of Good Character, who acts in lawful ethical matter
- Strong communication skills (speaking, writing, and reading) understanding of the English Language.
- Physically Fit: Fit for Duty, able to lift 80lbs

**Criminal Records Check**
- No unpardoned criminal convictions
- No criminal charges pending before the courts
- No criminal activity within the last three years (detected and undetected)

**Education/Training**:

- Certificate from a Saskatchewan Justice approved Security Guard Training Course (preferred)
- Grade 12 Education Completion or GED equivalent (preferred)
- Understanding of Criminal Justice or Criminology

**Skills**:

- Work harmoniously within a team environment and demonstrate effective problem-solving skills.
- Ability to comprehend and produce reports.
- Proficient WPM skills, strong experience with Microsoft Office.
- Knowledge of basic computer programs and aptitude to learn new software systems
- Excellent communication skills
- Demonstrated ability to multi-task at a high level.
- Must posses Knowledge of Security.
- Must be proficient in the English Language, both verbal and written, as well as demonstrated ability to write legibly.
- Applicant should have an excellent employment record.
- Able to work independently and make sound decisions

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