Customer Support and Implementations Specialist

4 months ago

Edmonton, Canada Liquid Software Full time

We are seeking a (Jr.) Customer support and Implementation Specialist to join our team

New hires will be enrolled into two sales skill courses given by prominent online sales training masters. These courses cost over $20K combined.

Responsibilities: Work with clients to understand their business needs and goals. Develop and maintain relationships with clients. Provide technical support and training to customers and their support staff. Collaborate with sales team to identify new opportunities. Manage implementation projects from start to finish.

Desired Skillset: Must be proficient in Quickbooks online and Microsoft Excel. Excellent communication skills, both written and verbal. A proactive approach to training and eagerness to learn.

Perks: Excellent team. Competitive salary + no cap on commissions. Employees celebrating three plus years with the company qualify for Stock Options

Comprehensive benefits package including health, dental, and vision insurance. Paid time off.

: This position is based in our Edmonton office. However, it may require occasional travel for client meetings or conferences.

**Salary**: From $3,500.00 per month

**Benefits**:

- Dental care
- Employee stock purchase plan
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Do you have experience with Quickbooks online or Desktop

Work Location: Hybrid remote in Edmonton, AB T6E 3J5

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