Industrial Support Specialist
2 weeks ago
At Acklands-Grainger, we're dedicated to providing value for customers and fostering a culture where each person can learn, grow, and realize their full potential.
We're seeking a highly skilled Industrial Support Specialist - Customer Engagement to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and supporting the needs of our clients.
The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. You will also have the opportunity to develop your skills and knowledge through our comprehensive training program.
About the Role:
- Deliver exceptional customer experiences through phone, email, and chat support
- Provide technical assistance and support to customers
- Collaborate with internal teams to resolve customer issues
- Develop and maintain relationships with customers to ensure satisfaction and loyalty
What We Offer:
- A competitive salary range of $45,000 - $65,000 per year, based on location and experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Us:
Acklands-Grainger is a leading industrial distributor with operations in North America, Japan, and the United Kingdom. We pride ourselves on our commitment to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.
We are proud to be an equal opportunity workplace and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team, please submit your application today.
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