Ecommerce Account Manager

7 days ago

Edmonton, Canada Petra Brands Full time

**About SwiftStart**

SwiftStart is a global Amazon Growth agency that partners with high-growth consumer brands to position their brand for global expansion and rapid marketplace success. At SwiftStart, we are fixated on building the next generation of legendary brands and the people who will lead them.

To give ourselves our best shot at accomplishing this mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone. They're challenging.

In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
- We Set The Standard
- We Exist To Drive Incremental Value For Our Clients
- We Create an Environment of Mutual Respect, Accountability and Shared Excellence.

For us to continue to build on our success, we are focused on developing our team both inside and outside the office, with the understanding that as we grow, you grow. Our team fosters a collaborative environment where we drive results, optimize our efforts, and achieve amazing things, and we have fun along the way

SwiftStart is an Equal Employment Opportunity employer. We Embrace I.D.E.A. and are committed to fostering a culture of performance and inclusivity.

**Role: Senior Growth Strategist**

This is a strategic leadership role focused on the forecasting and implementation of financial outcomes for your clients. Growth Strategists are responsible for the creation and retention of client revenue both for our clients and for SwiftStart.

**Role Responsibilities**:

- Oversee the profitable growth of marketplace channels (Experience scaling Amazon, Walmart. eBay channels preferred)
- Analyze client businesses in order to identify growth obstacles and clearly communicate monthly, quarterly and yearly growth targets.
- Create persuasive presentations to externally communicate strategic objectives.
- Identify and develop opportunities to further push growth through regular performance analysis and optimizations
- Stay up to date with the latest trends, best practices, and advancements in the Ecommerce industry.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of SwiftStart and our client businesses.
- Communicate to senior leaders internally in order to action the agency around key opportunities for our clients.

**We Set The Standard |**Senior Growth Strategists seek to set the definition of best in class for the agency. They set the pace for the team and for the clients with their preparation, proactivity and thoughtfulness when it comes to the creation and communication of strategic objectives.
- Committed to making decisions informed by research
- Customer service is referenced as the bar that others strive to emulate
- Take pride in arriving to meetings prepared with insight to contribute
- Organize your time and say “no” appropriately so that you can attend to what is most critical
- Committed to approaching challenge & failure with curiosity about how to improve
- Growth Strategists word is trustworthy; they do what you say you will
- High emotional intelligence including a unique combination of humility (willing to do the dirty work), ambition (vision for what your future holds), and empathy (identifying and caring for teammates and clients driving forces).
- Growth Strategists are the temperature leader for your team and clients. You step into a room to set the stage for someone else to stand in the spotlight and be the hero.

**We Exist To Drive Incremental Value For Our Clients |**Growth Strategists exist to turn marketing strategies into financial outcomes. You are uniquely positioned to oversee the platform-specific performance across all marketplaces and are responsible for translating day to day performance into financial expectations. Growth Strategists leverage the resources at their disposal to help the clients decide how to best spend their next dollar.
- Excited about the complexities of a business and love identifying solutions to growth problems. Both your team and your clients will look to you to point them in the right direction.
- Passionate about building brands for the next generation
- Clearly articulate your expertise so that even a beginner can understand the concept
- In the habit of documenting and reporting your work

**We Create an Environment of Mutual Respect, Accountability and Shared Excellence |**Growth Strategists foster an environment for exceptional people to excel on their team. They proactively communicate expectations in order to get the most out of their team and clients. Growth Strategists take on the role of educator and learner at all times establishing th

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