Digital Product Manager, Ecommerce

1 week ago

Edmonton, Canada Alberta Blue Cross Full time

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

**OVERVIEW OF THE ROLE**:
At Alberta Blue Cross® digital, we are on a mission to disrupt the way people interact with supplementary health and wellness benefits and life insurance through universally enjoyable digital experiences. We are looking for a Digital Product Manager with a strong background in eCommerce, digital product development and experience in optimizing transactional digital health platforms. This role is pivotal in delivering conversational solutions that empower customers to navigate and purchase products and services with confidence while simultaneously driving unparallelled business value.
- Have oversight of the end-to-end product lifecycle for eCommerce platforms, from conceptualization to launch, ongoing optimization and strategic sunsetting.
- Collaborate with cross-functional teams, including sales, marketing, UX/UI design, IT and analytics, to build and scale online storefronts that meet evolving customer needs.
- Utilize analytics to monitor product performance and implement enhancements, ensuring a user-friendly, high-conversion shopping experience.
- Integrate our suite of products, services and customer touchpoints into the digital commerce ecosystem, streamlining purchasing processes and driving revenue growth.
- Focus on compliance with industry regulations and ensure all transactions are secure, transparent and privacy-preserving.
- Champion agile methodologies and customer feedback loops, ensuring swift iterations and continuous improvement of eCommerce features and functions.

In this role, you will be responsible for ensuring the overall health, optimization and scalability of our eCommerce products. In return, you'll be part of a collaborative, forward-thinking team dedicated to enhancing the digital health landscape, while delivering exceptional results for our customers.

**WHERE YOU WILL WORK**:
You will have the flexibility to decide how and when you work. While you may be working from home most of the time, there will be plenty of opportunity to come into the office periodically for important meetings, team events and other purposeful connections.

**WHO YOU ARE**:

- Passionate about creating value for customers and long-term sustainable sales growth.
- Advocate for universal experiences across all customer segments.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Committed to seeking out and providing constructive feedback.
- Dedicated to delivering the ultimate user experience.
- Endlessly curious, challenge the status-quo and never stop asking questions.
- Self-motivated learner with a commitment to explore emerging trends, tools and technologies.
- Loves change and can bring clarity to any situation.
- A critical thinker with strong problem-solving skills and independent self-direction.
- Have an aptitude for team collaboration and open communication.

**WHAT YOU WILL DO**:

- Define digital product vision and strategy and prepare a roadmap, including standards and guidelines, based on business goals and input from stakeholders.
- Prioritize projects and review work to ensure the development of features that meet business objectives and align with digital and corporate strategy.
- Advocate for the product, offer insights, answer questions and provide clarification to ensure the vision is being executed.
- Understand customer prospects at a deep level, what’s important to them, what are their goals, constraints and challenges, their expectations with respect to purchasing and what they wish we could do better.
- Lead project scoping conversations, defining required functionality, create and build end-to-end project plans, including resource allocation and planning, timelines, deployment, testing, analysis, and ongoing refinement.
- Lead and support product commercialization and GTM activities, building and managing strategic relationships with key stakeholders including customers, sales, service, administration, marketing, development and other Product Managers to define, develop, market, sell and deliver the product and the product value proposition in accordance with the company’s product release process.
- Develop KPIs to measure cost, success and ROI of the E-commerce initiative. Align all E-commerce activities to achieve and surpass objectives of performance according to these metrics.
- Drive the continuous improvement for the digita

  • Digital Product Manager

    6 months ago

    Edmonton, Canada LawDepot Full time

    **Job Title: Digital Product Manager** **Company Profile**: **Position Overview**: **Primary Responsibilities**: - Create valuable website products and features for our online users - Partner with agile development teams to deliver functionality and meet business objectives - Develop clear user stories, detailed feature specifications, tasks, acceptance...

  • Assistant Ecommerce Manager

    6 months ago

    Edmonton, Canada Gravity Pope Full time

    Our Edmonton Ecommerce office is looking to fill the key role of Assistant Ecommerce Manager. The Assistant Ecommerce Manager helps oversee Ecommerce operations and team performance to support gravitypope’s online sales growth. The Assistant Ecommerce Manager ensures a high standard of customer service and order efficiency. They are responsible for leading...

  • Assistant Ecommerce Manager

    6 months ago

    Edmonton, Canada Gravity Pope Full time

    Our Edmonton Ecommerce office is looking to fill the key role of Assistant Ecommerce Manager. The Assistant Ecommerce Manager helps oversee Ecommerce operations and team performance to support gravitypope’s online sales growth. The Assistant Ecommerce Manager ensures a high standard of customer service and order efficiency. They are responsible for leading...

  • Digital Product Manager

    6 months ago

    Edmonton, Canada LawDepot Full time

    **Job Title: Digital Product Manager - AI Projects** **Company Profile**: **Position Overview**: **Primary Responsibilities**: - Create and manage comprehensive roadmaps for AI initiatives - Work with Senior Management to create and refine strategies for AI initiatives - Partner with agile development teams to deliver functionality and meet business...

  • Digital Marketing and Ecomm Brand Manager

    5 months ago

    Edmonton, Canada Wild Prairie Soap Company Inc. Full time

    **Who We Are**: Wild Prairie Soap Company is Edmonton's premier manufacturer of natural skincare products, specializing in the art of cold process soapmaking. With 24 years of experience, we are committed to providing our clients only the best natural skincare options, sold through both B2B and B2C channels, as well as to partners in international markets....

  • Ecommerce and Content Strategist

    2 months ago

    Edmonton, Canada United Sport & Cycle Full time

    **eCommerce and Content Strategist - Permanent Full-time** United Sport & Cycle’s Marketing Team is seeking a Full-Time eCommerce and Content Strategist who is passionate about their career and sports too! This person reports directly to the General Manager and will work alongside a Graphic Designer and a Social Media Coordinator/Content Creator. As a...

  • Ecommerce Marketing Coordinator

    2 months ago

    Edmonton, Canada The Brick Full time

    Is this job for you?: Reporting to the Ecommerce Marketing Manager, the Ecommerce Coordinator at The Brick helps organize, coordinate and support marketing promotions between Marketing & Ecommerce Teams. In this role, you’ll collaborate closely with the Ecommerce Team to support the marketing programs. Additionally, you’ll be a key part of the Ecommerce...

  • Digital Product Manager

    6 months ago

    Edmonton, Canada Flair Airlines Ltd. Full time

    **Are you ready to take your career to new heights?** **Job Title**: Digital Product Manager **Department**: IT **Location**:Edmonton, AB, Calgary, AB, Toronto, ON and Vancouver, BC, **Work Arrangement**:This role is primarily based in an office environment with occasional work-from-home flexibility. **Position Overview**: Reporting to the Director,...

  • Digital Product Manager

    4 weeks ago

    Edmonton, Alberta, Canada PHOBULOUS RESTAURANT Full time

    About the Role:We are seeking a skilled Digital Product Manager to lead our product development efforts. Key responsibilities include defining product requirements, collaborating with cross-functional teams, and driving product launches.Key Qualifications:Proven experience in product managementExcellent communication and leadership skillsAbility to analyze...

  • Digital Marketing Specialist

    6 months ago

    Edmonton, Canada TrueNorth Digital Full time

    TrueNorth Web Agency is seeking a highly motivated and skilled Digital Marketing Specialist to drive the success of our clients' online presence. As a key player in our marketing team, you will be responsible for developing and implementing effective digital marketing strategies that elevate brand awareness, engagement, and conversions. ROLE +...

  • Back of House Ecommerce Associate

    6 months ago

    Edmonton, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: Kingsway Mall, AB **Workplace Type**: On-site **Job Type**: Full Time/Part Time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion....

  • Product Manager

    2 months ago

    Edmonton, Canada LawDepot Full time

    **Company Profile**: **Position Overview**: **Primary Responsibilities**: - Lead and manage the entire product lifecycle, from concept to development to launch, ensuring ongoing product improvement - Own and prioritize the product backlog, keeping it updated and well-groomed to align with development priorities - Collaborate closely with development teams...

  • Account Lead, Digital Solutions

    1 week ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Account Lead, Digital Solutions

    3 months ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Account Lead, Digital Solutions

    6 months ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Account Lead, Digital Solutions

    5 months ago

    Edmonton, Canada Goose Digital Full time

    **TASKS, DUTIES, AND RESPONSIBILITIES** The Account Lead, Digital Solutions is an intermediate role on the Account Services Team charged with delivering the value proposition of the agency on a day-to-day basis. The primary responsibility of this position is to own a portfolio of Customers, developing strong relationships by helping them identify and...

  • Director, Digital Products

    2 months ago

    Edmonton, Canada Alberta Motor Association Full time

    YOUR favourite PLACE TO BE IS ONE STEP ahead. A DIGITAL _house_ IS YOUR _domain_. Posted: 2024-09-24 Closing: Until Filled Location: Edmonton South (On-site) We’re on the hunt for an exceptional Director of Digital Products to lead the charge in revolutionizing our digital experience. This is your chance to make your mark and shape the future of AMA's...

  • Director, Digital Products

    2 months ago

    Edmonton, Canada Alberta Motor Association Full time

    Director, Digital Products Posted: 2024-09-24Closing: Until FilledLocation: Edmonton South (On-site) We’re on the hunt for an exceptional Director of Digital Products to lead the charge in revolutionizing our digital experience. This is your chance to make your mark and shape the future of AMA's digital product strategy and roadmap. As a visionary leader,...

  • Digital Products Director

    1 month ago

    Edmonton, Alberta, Canada Alberta Motor Association Full time

    Unlock Your Potential as a Digital Products DirectorAt Alberta Motor Association, we're on a mission to revolutionize our digital experience. We're seeking a visionary leader to spearhead innovation and drive the development of cutting-edge digital solutions that will delight our members and stakeholders.Key Responsibilities:Develop and execute a...

  • Back of House Ecommerce Associate

    6 months ago

    Edmonton, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: West Edmonton Mall, AB **Workplace Type**: On-site **Job Type**: Full-time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established...