Manager, Product and Business Insights

6 months ago

Toronto, Canada PC Financial Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

**Why This Role is Important**

The Payments Decision Support team’s mandate is to deepen our understanding of customers, embedding analytics in everyday decisions by developing analytical talent across the organization and utilizes leading technology and techniques. The Manager will play a key role in leading the teams analytical efforts for PC Services strategic initiatives, in each of their lines of business, PC Insurance, The Mobile Shop and Gift of Choice (Gift Cards). The Manager will also accelerate insights and deep analytics to identify revenue growth opportunities and inform product strategy.

**What You’ll Do**
- Lead analytical efforts for PC Services initiatives and execution of analytical projects, including revenue generation, operational expense optimization, deep analytics, and operational reporting. Track and analyze results and financial performance to support initiatives, ensuring continuous improvement.
- Foster strong relationships with key stakeholders, peers, and leaders across the organization to ensure effective stakeholder engagement and relationship building.
- Drive the integration of analytics into daily decision-making processes (e.g. lead generation, targeting strategies, customer communications, etc.), fostering a culture of data-driven insights that extends throughout the organization.
- Communicate the value of data insights to non-technical stakeholders, emphasizing their impact on business decisions, and translate their needs into actionable analytics projects.
- Explore and implement new data sources through creating standardized data tables; ensure data governance frameworks are established and followed to foster resiliency within the team.
- Keep up with advancements in analytical techniques and methodologies to strengthen analytical efforts across the organization.

**What You Bring**
- 3+ years of experience in data analytics; 1+ years of experience managing a team.
- Undergraduate degree in Mathematics, Economics, Computer Science, Engineering or equivalent.
- Proficient in data analytics tools and techniques (e.g. data mining, data cleaning, statistical analysis, and predictive modeling).
- Ability to create compelling data visualizations and dashboards to communicate insights effectively to non-technical stakeholders.
- Proficiency in programming languages commonly used in data analysis (e.g. Python, R, SAS, SQL, etc.)
- Mastery of Excel for data analysis, including pivot tables, advanced formulas, and data manipulation
- Strong leadership skills to inspire and guide data analysts, setting a clear vision and fostering a collaborative culture.
- Effective communication skills, both written and verbal, to convey complex data insights to non-technical stakeholders.
- Ability to build and maintain relationships with business leaders and executives, understanding their needs and aligning analytics efforts accordingly.
- Strong analytical and critical thinking abilities to solve complex business problems using data-driven approaches.
- Mentor, and develop analytical talent, promoting a culture of continuous learning.
- Effective time management skills to balance multiple responsibilities and priorities.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:

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