Manager, Business Insights

7 months ago

Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Are you passionate about data processing, data visualizations and reporting? Do you have a knack for leading teams and delivering insights that drive business decisions? If so, we have an exciting opportunity for you

We are looking for a BI Data Manager to join our growing Operations Insights team. You will be responsible for managing a team of data analysts, overseeing the design, development, and maintenance of our Business Insight (BI) solutions, and ensuring the quality and accuracy of our data. You will also work closely with IT and various stakeholders across the operational business unit, such as Airports, Maintenance, Operations Control, Contact Centres and Flight Operations, to understand their data needs and provide them with relevant and actionable insights.

**Responsibilities**:

- Lead, coach, and mentor a team of analysts, ensuring they have the skills, tools, and resources to deliver high-quality BI solutions
- Define and implement best practices and standards for data quality, data security, and data documentation
- Design, develop, and maintain scalable and robust BI solutions using various tools and technologies, such as SQL, Power BI, Snowflake, etc.
- Develop and execute a data strategy that aligns with the organization's vision, mission, and goals
- Lead and facilitate change management initiatives related to data and analytics, ensuring stakeholder buy-in and adoption
- Perform data analysis and visualization to generate insights and recommendations that support business objectives and strategies
- Collaborate with operational stakeholder groups to understand their data requirements, translate them into technical specifications, and deliver solutions that meet or exceed their expectations
- Manage multiple projects and priorities across operations and IT streams in a fast-paced and dynamic environment, ensuring timely and effective delivery of BI solutions
- Maintain knowledge on the latest trends and developments in the data and analytics field, and identify opportunities for improvement and innovation

**Qualifications**
- A bachelor's degree or higher in computer science, statistics, mathematics, engineering, or a related field
- At least 5 years of experience in data analysis, BI development, or data engineering, with a strong portfolio of BI projects that demonstrate your skills and expertise
- At least 3 years of experience in managing or leading teams, with a proven ability to motivate, inspire, and develop talent
- Expert knowledge and experience in SQL and various BI tools and technologies, such as Power BI, Snowflake and Webfocus, with a high level of proficiency and creativity
- Excellent communication and presentation skills, with the ability to explain complex data concepts and insights to both technical and non-technical audiences
- Strong relationship management skills, with the ability to collaborate effectively with various stakeholders across the organization
- Demonstrated project management skills and experience would be an asset.
- A high level of analytical and problem-solving skills, with the ability to think creatively and strategically
- A passion for data and analytics, with a continuous learning mindset
- A collaborative spirit, with a willingness to share knowledge and learn from others

**Working Conditions**:

- The role is primarily office-based, requiring work in a professional setting.
- The incumbent must handle a fast-paced and dynaminc environment, colloborating with diverse stakeholders and managing high-level decision-making, requiring strong adaptability, resilience and customer-centric mindset.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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