Business Insights Specialist

7 months ago

Toronto, Canada TD Bank Full time

**Business Insights Specialist**:

- 432053BR

**Job Category - Primary**
- Enterprise Data & Analytics

**Work Location**
- 12 Concorde Place

**Employment Type**
- Regular

**City**
- Toronto

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Hours/Availability Detail**
- Monday to Friday; 9am to 5pm

**Pay Details**

**Department Overview**

The Analytics and Information Management team supports the entire Canadian Auto Finance organization with reporting, data consulting, strategy and ad-hoc analyses from product development, sales and loan acquisition to operations and servicing customers.

This position offers an excellent opportunity to learn about and be at the forefront of a highly dynamic and growing business while supporting a multitude of critical initiatives across TDAF Canada.

**Job Details**

**About this Role**

Reporting to the Senior Manager, Analytics & Information Management - the Business Insights Specialist role includes providing support maintaining CRM, analytics discovery, and business insights, developing dashboard to a wide range of audience at all levels, including senior executives, of all functions within TDAF.
- Work with business partners on initiatives and projects. Provide consultation and recommendations by highlighting impacts from a quantitative point of view.
- Pro-actively identify opportunities for the business to maximize shareholder value through provisioning of analytics discovery and business insights.
- Manage, update, and maintain pricing model and profitability reports for consumption of product partners. Liaison with a variety of teams (TBSM, Capital, Risk, Finance) to understand changes to financial variables and its impact to the models output.
- Prepare Management summaries highlighting the outcome of the dealer segmentation refresh and ensuring the appropriate validations are performed, coordinating with dealer ops team on the changes.
- Pro-actively identify opportunities for the business to maximize shareholder value through provisioning of analytics discovery and business insights.
- Act as a SME providing consultation and recommendations on how the team can provide strategic business value to teams across TDAF.
- Accountable for all day-to-day CRM Maintenance and upgrades.
- Provide ad hoc support to Senior Manager in strategic and tactical initiatives as required.
- Monitor and ensure the appropriate policies procedures and accountabilities are documented and followed for internal and external audit purposes.
- Establish and maintain productive working relations with all stakeholders.
- Provide leadership, coaching, and mentorship for all employees on the team

**Job Requirements**

**What can you bring to TD?**
Share your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and attributes:

- Requires minimum 5 to 8 years in an analytical or consulting role.
- Strong experience working with relational databases. Querying and combining various data sources with SQL.
- Banking, Pricing or Automotive Industry experience is strongly recommended.
- Experience building presentations and presenting the findings to upper management using Tableau and PowerPoint.
- Demonstrated experience in delivering high quality, high impact analytical solutions to business problems.
- Strong organizational skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
- Strong relationship building skills, ability to collaborate effectively with teams across TDAF and the Bank.
- Experience with Power BI and Microsoft Dynamics 365 is an asset.

**Additional Information**
- #LI-Hybrid #BusinessInsights

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
- **Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, th

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