Programs and Office Administrator

1 week ago


Vancouver, Canada Big Sisters of BC Lower Mainland Full time

**Mission, Vision and Core Values**

Our **Mission **is to enable life-changing mentoring relationships to ignite the power and potential of young people.

Our **Vision** is that all young people realized their full potential

Our **Core **Values are:

- We Champion Potential
- Every Connection Counts
- Showing Up Matters

**Why it’s great to work with us**:
Big Sisters is a friendly, inclusive and committed team that offers their employees fifteen vacation days within the first year as well as fifteen wellbeing days. We provide a generous health care and extended benefits package, including prescription drugs and dental plan. As well, we provide our employees with a professional development allocation and various learning opportunities. Ignite your full potential with Big Sisters

**Is this you?**

You have experience working in the non-profit sector and are passionate to work for an organization that helps ignite potential for youth in your community. You are a person who enjoys being the first point of contact for an organization.
You enjoy working with a variety of people to help support your team and an organization as a whole. You are someone who is open to learning new skills and is detail orientated. You have excellent administration skills, strong database and
IT knowledge and enjoy being the caregiver of the organizational client and volunteer database.

**What you will be doing**:

- Manage and update our program database (Dynamics CRM), including processing of volunteer and client files.
- Act as a receptionist, answering phone and responding to program and agency general inquiries.
- Helps to supports agency IT requirements.
- Responsible for generating program statistics from database and measuring program outcomes.

**Other Responsibilities**:

- Tracking volunteer inquiries.
- Assist with coordinating special events, and free tickets for our matches.
- Assist with compiling survey results and other program-related testimonials.
- Complies program statistics and data from database.
- Assist the Director of Programs with implementation of program-related tactics and other program administrative tasks as needed.
- Assist with general office duties including IT support and general office upkeep.

**What you bring**:

- You have at least two year’s work experience in a general office and/or project administration, or equivalent combination of education and experience.
- You have knowledge of office procedures and data management.
- You have excellent administrative, organizational, communication and time management skills.
- You are a team player, and also able to work independently and to adjust to changing agency needs.
- You have excellent computer skills and are comfortable using Microsoft Office Suite and databases.
- You have the ability to manage a database, including troubleshooting, maintaining backup files and training staff.

**What we offer**:

- An opportunity to do meaningful work and make a positive impact in the community
- A supportive, positive and engaging work environment
- A commitment to flexibility and work/life balance for employees
- An annual salary in the range of $45,000 (salary currently under review) plus a comprehensive benefits package
- 15 vacation days within the first year of employment
- 15 wellbeing days
- Commitment to training and development to support employee growth through our Pro-D benefit

**This Position**:
This is a permanent, full-time position reporting to our Vancouver office. Daytime travel and some evening and weekend work will be required which will be supported through flex/lieu time.

**Please use the Subject Line: Programs and Office Administrator**
- If your background and qualifications match the position requirements, we will contact you._

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: One location



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