Customer Service

3 months ago


Surrey, Canada True North Management Full time

**TNMI offers an exciting and challenging work environment that includes**:

- Extended benefits available after your first 3-months
- Regular wage reviews and performance feedback at 3, 6 and 12-month intervals
- Staff prescription plan
- A supportive and friendly, team-based environment
- Fun team building events held throughout the year

(Surrey)
- Responsibilities:
- Handling inbound and outbound calls in a polite and professional manner.
- Answering customer inquiries and confirming order details.
- Ensuring customer needs are your top priority.
- Resolving conflict respectfully and efficiently.
- Ensuring accuracy by verifying prescription details to match order details.
- Entering data into a custom database.
- Qualifications:
- Passion for customer service.
- Excellent English language skills (reading, writing, and speaking)
- Strong customer service skill set with at least 2 years of Call Centre experience.
- Knowledge of French and/or Spanish languages is considered an asset.
- Solid knowledge of the internet, MS Office - especially Outlook.
- Have a high school diploma. Post-secondary education is considered an asset.
- Knowledge of medical terms or a MOA certification is considered an asset.
- Possess a friendly, professional, and empathetic attitude.
- Have the ability to work under pressure but still be keen to details.
- Have a strong work ethic, be a quick learner, and self-motivated.
- Work well individually and within a team.
- Flexible and open to a rotating monthly schedule.



  • Surrey, Canada Universal TV Service Centre Full time

    Universal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction. The Customer Service Representative will have a high level of customer service...

  • Customer Service

    3 months ago


    Surrey, Canada FFCL COURIERS INC Full time

    Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys helping...

  • Customer Service

    3 months ago


    Surrey, Canada Bottleworks Liquor Store Full time

    **Bottleworks Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an opportunity for...

  • Customer Service

    3 months ago


    Surrey, Canada True North Management Full time

    **TNMI offers an exciting and challenging work environment that includes**: - Extended benefits available after your first 3-months - Regular wage reviews and performance feedback at 3, 6 and 12-month intervals - Staff prescription plan - A supportive and friendly, team-based environment - Fun team building events held throughout the year -...

  • Customer Service

    4 weeks ago


    Surrey, Canada Bottleworks Liquor Store Full time

    **Bottleworks Liquor Store Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an...

  • Customer Service

    3 months ago


    Surrey, Canada Bottleworks Liquor Store Full time

    **Bottleworks Liquor Store Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an...


  • Surrey, Canada Dale's Auto Service Full time

    **Service Advisor Position Opportunity** Are you in search of a dynamic, collaborative work environment that values growth and ambition? Do you feel like your career has hit a plateau with no room for advancement? If you're eager to expand your skills and strive for excellence, look no further. Our company values individuals who are motivated, dedicated,...


  • Surrey, British Columbia, Canada Argos Pet Ranch Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Argos Pet Ranch. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead and...


  • Surrey, British Columbia, Canada Carzone Motors Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Carzone Motors Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our company.Key ResponsibilitiesStaff Management: Manage a team of...


  • Surrey, British Columbia, Canada Carzone Motors Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Carzone Motors Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our company.Key ResponsibilitiesStaff Management: Manage a team of...


  • Surrey, Canada CC Equipment Ltd Full time

    Local Compact Construction and Tree Care dealer looking for an Customer Service Advisor to join our team. We are looking for an energetic individual to assist in promoting and growing our service department in the Lower Mainland area. **Essential Duties and Responsibilities** **Asks customers to explain specific problems** Takes detailed notes about...


  • Surrey, British Columbia, Canada T.K. Graphics Full time

    Customer Service RepresentativeJoin T.K. Graphics as a key intermediary between the company and its clients. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, providing accurate information to production teams, and actively contributing to the business's overall success.Key Responsibilities:Customer...


  • Surrey, British Columbia, Canada Streem Link Communications Full time

    Job SummaryWe are seeking a highly organized and customer-focused Service Dispatcher to join our team at Streem Link Communications. As a key member of our operations team, you will play a critical role in ensuring the timely and efficient delivery of our installation and repair services to our customers.Key Responsibilities:Service Coordination: Identify...


  • Surrey, British Columbia, Canada Streem Link Communications Full time

    Job SummaryWe are seeking a highly organized and customer-focused Service Dispatcher to join our team at Streem Link Communications. As a key member of our operations team, you will play a critical role in ensuring the timely and efficient delivery of our installation and repair services to our customers.Key Responsibilities:Service Coordination: Identify...


  • Surrey, British Columbia, Canada Argos Pet Ranch Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Argos Pet Ranch. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesConduct performance reviews to ensure team...


  • Surrey, British Columbia, Canada SAVEMORE PLUMBING,HEATING & ELECTRICAL SUPPLIES LTD Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at SAVEMORE PLUMBING, HEATING & ELECTRICAL SUPPLIES LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key...


  • Surrey, Canada Mac Industrial Exhaust Shop Inc. Full time

    **Job Summary**: We are seeking a Customer Service Representative to join our team. The CSR is the first contact the customer has with the company either in-person or by phone. S/He creates a positive and professional image for the company and provide a positive experience for the customer. S/He assists in the business development and sales activities. The...


  • Surrey, British Columbia, Canada Nationwide Life Insurance Group Ltd. Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Nationwide Life Insurance Group Ltd.Key ResponsibilitiesLeadership and SupervisionCoordinate activities with other work units or departments to ensure seamless service delivery.Establish and maintain work schedules and procedures to optimize...


  • Surrey, British Columbia, Canada Nationwide Life Insurance Group Ltd. Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Nationwide Life Insurance Group Ltd.Key ResponsibilitiesLeadership and SupervisionCoordinate activities with other work units or departments to ensure seamless service delivery.Establish and maintain work schedules and procedures to optimize...


  • Surrey, Canada OK TIRE & AUTO SERVICE Full time

    **About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, professional, and our goal is to one stop automotive repair shop for the community. **About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, creative, and our goal is to be one stop automotive repair...