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Customer Service Agent

1 month ago

Surrey, Canada Calimet Construction Ltd Full time

Job Description:
As a Customer Service Agent at Calimet Construction Ltd, you will be the main point of contact for our clients, ensuring their needs are met and issues are resolved promptly. Your role involves providing excellent customer service, managing inquiries, and maintaining positive relationships with clients.

Key Responsibilities:
Assist customers with product information, service requests, and issue resolution.

Coordinate with internal departments to ensure timely and effective customer support.

Maintain accurate records of customer interactions and transactions.

Identify and escalate priority issues to the appropriate team members.

**Requirements**:
Proven experience in customer service or a related field.

Strong communication and interpersonal skills.

Excellent problem-solving abilities and attention to detail.

Ability to multitask and prioritize tasks effectively.

Familiarity with construction industry practices and terminology is an asset.

Pay: From $21.00 per hour

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking
- Paid time off

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person