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Education Specialist, Operations

7 months ago

Vancouver, Canada Dribbble Full time

Founded in 2009, Dribbble is the top global community for designers and creative professionals and an inspiration destination for over a hundred million people every year. We're empowering creatives around the world to make a living doing what they love. Our mission is to provide support at every stage of a creative's journey; whether that's freelancing, or being hired by some of the world's leading design-forward companies.

With many jobs, you have to pick between having a huge impact on the organization (small team) or having a huge impact on the world (big product), but at Dribbble - you get to do both, as part of a highly collaborative team, working on one of the world's top 1000 websites.

We’re building a fully remote team across North America (Canada & the US). We believe that creative collaboration can happen anywhere, and that working remotely shouldn’t have to mean sacrificing a sense of cohesion, community, and connection. We've seen that by combining thoughtful collaboration, frequent communication, and the freedom for people to be their authentic selves, you can do your best work and inspire others to do the same.

**About the role**:
We’re looking for a self-starting & passionate Education Specialist to drive growth and ensure the success of Dribbble’s Education business line. You’ll report directly to the VP of Product and manage the day-to-day marketing operations and workshop production & promotions. This multi-faceted role will be focused on producing Dribbble’s education programming and coordinating with facilitators to launch virtual live workshops for the design community. Your contribution will be pivotal in driving the expansion and impact of our Education program.

At Dribbble, we are dedicated to creating various Product Design courses tailored to different skill levels and durations. Our mission is to empower not only our community but also aspiring designers beyond, equipping them with the essential skills to enter the world of product design and elevate their careers.

**As an Education Specialist, you'll be responsible for**:

- **Producing and managing all Dribbble virtual events**. You’ll develop and execute comprehensive go-to-market plans, keeping teams updated and informed on upcoming deliverables on a regular basis as well as workshop sales.
- **Executing promotional efforts to sell tickets to our courses**, including social campaigns. You’ll gather assets needed for promotional assets and liaising with the design team to create them.
- **Identifying and organizing ways we can market to different audiences**, such as influencer marketing and lead generation sites.
- **The creation and growth of our course offerings**, such as building out the courses, communicating with students, and onboarding mentors.
- **Keeping a pulse on industry trends and competitive landscape**, leveraging this knowledge to effectively position our courses, differentiate them in the market, and capitalize on emerging opportunities.

**We're looking for**:

- **Relevant Experience.** We’re looking for 2+ years of work experience in digital marketing, project management, event management, or other related field.
- **Someone who’s excited and passionate about Education.** You are genuinely eager to help student start their journey of acquiring new skills and changing their lives.
- **Genuine enthusiasm for Dribbble and/or the design community.** Together, we can foster a collaborative and vibrant environment where creativity thrives and design excellence is celebrated.
- **Strong project management skills**; you're known as the "organizer" among your friends, with a natural ability to stay on top of tasks. You have stellar attention to detail that keeps anything from slipping through the cracks.
- **Exceptional communication and persuasion skills.** You have the ability to establish rapport and trust. You care about building strong and lasting relationships, and it shows in the way you communicate with care and precision.
- **Strong business acumen** and an understanding of KPIs driving business.
- **Someone who is able to work independently and create new processes.** You have the ability to self start and lead processes. You have the ability to juggle multiple priorities at once; proficient at working cross-functionally with other teams and keeping projects moving forward.
- **Authenticity.** You care about the students of our courses and want to make sure they have the best in experiences as a Dribbble student. You approach your work without ego and focus on the success of the team.
- **Strong time management and organizational skills.** You are experienced in utilizing CRM tools to optimize sales processes, pipelines, and forecast tracking.
- **Nice to haves**:

- Expertise running video conference software for virtual events with +200 attendees.
- Experience in learning and development (workshops, online courses).
- Experience within the design community and design conference