Reception - Sales Associate

3 days ago


Westmount, Canada Westmount Florist Full time

Position Description

Position Title: Reception - Customer Service Specialist

Direct reports: N/A

Hours of Work: Full-Time (35 Hours/week)/ Part-Time (21-28 hours/week)

Position available immediately

Position Summary: The Reception Customer Service Specialist is responsible for serving and building relationships with customers by fielding inbound calls via phone and on-line. Reception will be expected to direct calls or complete sales while ensuring customer expectations are exceeded.

Position Responsibilities:

- Provide outstanding customer service and contribute to sales volume growth
- Respond to customer questions and requests in a professional manner that exceeds customer expectations.
- Assist customers with floral, plant, specialty container, and accessory selection;
- Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
- Help Operation coordinator maintain office filing and customer accounts.
- Managing customer complaint/ resolution process
- Ensure Office and staff room area is tidy and presentable
- Oversee the timely distribution of incoming and outgoing mail deliveries?
- Solid aptitude for listening, establishing rapport and finding the right solutions for customers.

Experience and Qualifications Required:

- Minimum 2 years’ experience working in hospitality/retail
- Experience working in a fast paced, detail oriented, customer first environment.
- Proven written and verbal communication skills in both French and English
- Proficiency/ Knowledge in Microsoft Office Suite (Word, Excel) - Comfortable using computers and modern software.
- Ability to work effectively as a member of a team-oriented environment
- Strong interpersonal/relationship skills
- Ability to work both independently and in a team
- Ability to work unsupervised and be self-motivated with a high level of initiative
- Demonstrated “can-do” attitude
- Ability to prioritize and manage time effectively
- Punctual and responsible as we offer a time sensitive service
- Careful and consistent attention to detail
- Ability to take criticism as part of training as well as from customers

Conditions of work:

- Flexible schedule required, including occasional weekend availability.
- Peak business periods will require extended hours of work.
- Desk job
- Work on location
- Store discount
- 3 weeks paid vacation
- Group insurance

**Job Type**: Part-time

**Salary**: $18.00-$22.00 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail: 1 year (required)

**Language**:

- English (required)
- French (required)

Work Location: In person


  • Sales Associate

    2 weeks ago


    Westmount, Canada Majestic Filatures Full time

    Maison 4110, located in Westmount, Montreal, is looking for a Sales Associate. Our boutique sales multiple luxury brands (Isabel Marant, RE/DONE, Veronica Beard, Ganni to our exclusive customers. RESPONSIBILITIES: - Provide excellent customer service with the ability to develop meaningful and loyal client relationships. - Build and maintain client base...

  • Sales Associate

    3 weeks ago


    Westmount, Canada Martin Swiss Cycles Full time

    We're a local bike shop in Westmount that is looking for a sales associate with a passion for cycling and strong customer services skills. We sell and repair a wide range of bikes, from everyday commuters and children's bikes to high-end road and mountain bikes. We partner with a wide range of brands and all our employees have access to supplier...

  • Sales Associate

    2 months ago


    Westmount, Canada Sarah Pacini Full time

    With a philosophy that clothing should reflect the soul, Sarah Pacini appeals to women who choose to be different and who believe that fashion is the art of life for expressing the true self. As Sales Associate full-time, you must exemplify our company values and take all necessary steps to ensure the overall success of your Sarah Pacini Boutique, as well...


  • Westmount, Canada VIST Labs Full time

    Job Title: Associate Sales Representative - Footwear (Flexible, Part-Time, Office/Remote) (Brand: Champion & NB) Location: Montréal, Canada **Job Type**: Part-Time (Flexible: Office/Remote) Are you passionate about footwear and sales? Join our team as an Associate Sales Representative, where you'll have the opportunity to sell a wide range of...


  • Westmount, Canada Maska Full time

    Are you interested in fashion, styling, customer service, and more? We are currently seeking an enthusiastic and fashion-forward individual to join our team at our various Montreal locations! **_Maska is a family-run business with years of experience in the fashion and Italian fashion industry. We have learned that quality and originality are what our...


  • Westmount, Canada Maska Full time

    Are you interested in fashion, styling, customer service, and more? We are currently seeking an enthusiastic and fashion-forward individual to join our team at our various Montreal locations! **_Maska is a family-run business with years of experience in the fashion and Italian fashion industry. We have learned that quality and originality are what our...


  • Westmount, Canada Maska Full time

    Are you interested in fashion, styling, customer service, and more? We are currently seeking an enthusiastic and fashion-forward individual to join our team at our various Montreal locations! **Maska **_**is a family-run business with years of experience in the fashion and Italian fashion industry. We have learned that quality and originality are what our...


  • Westmount, Canada SNDL Full time

    Job Title Liquor Store Sales Associate Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada...


  • Westmount, Canada Foot Solutions Full time

    **Company Description** At Foot Solutions we are a small family owned business that have built a solid reputation with our loyal customers over the last 14 years. We are experts in foot wellness and we provide a caring service focused on individual attention and personalized recommendations. The key responsibilities for the Retail Sales Associate position...


  • Westmount, Canada Galerie d'art contemporain | Contemporary Art Gallery Full time

    Prestigious and luxurious Contemporary Art Gallery is seeking to fill a full time position for a bilingual and experienced Sales Associate. A Valid driver's license is a must and knowledge of "Art Systems" is an asset. Dress code: Shirt + tie Weekend work/Flexible schedule Attn: Human resources Prestigieuse Galerie d'art contemporain recherche une...


  • Westmount, Canada Galerie d'art contemporain | Contemporary Art Gallery Full time

    Prestigious and luxurious Contemporary Art Gallery is seeking to fill a full time position for a bilingual and experienced Sales Associate. A Valid driver's license is a must and knowledge of "Art Logic" is an asset. Dress code: Shirt + tie Weekend work/Flexible schedule Attn: Human resources Prestigieuse Galerie d'art contemporain recherche une personne...


  • Westmount, Canada Galerie d'art contemporain | Contemporary Art Gallery Full time

    Prestigious and luxurious Contemporary Art Gallery is seeking to fill a full time position for a bilingual and experienced Sales Associate. A Valid driver's license is a must and knowledge of "Art Systems" is an asset. Dress code: Shirt + tie Weekend work/Flexible schedule Attn: Human resources Prestigieuse Galerie d'art contemporain recherche une...


  • Westmount, Canada Galerie d'art contemporain | Contemporary Art Gallery Full time

    Prestigious and luxurious Contemporary Art Gallery is seeking to fill a full time position for a bilingual and experienced Sales Associate. A Valid driver's license is a must and knowledge of "Art Logic" is an asset. Dress code: Shirt + tie Weekend work/Flexible schedule Attn: Human resources Prestigieuse Galerie d'art contemporain recherche une personne...

  • Sales Assistant

    3 weeks ago


    Westmount, Canada Boutique Marie Dumas Full time

    **About us** Boutique Marie Dumas is a beautiful home & accessory store in Westmount which recently expanded. we are looking for creative, energetic, happy & hardworking sales associate to join our team. Our work environment includes: - Beautiful store - Casual work attire - International workforce - On-the-job training - Lively atmosphere We are looking...

  • Sales Manager

    3 weeks ago


    Westmount, Canada Bureau en Gros Full time

    : 1248996 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...


  • Westmount, Canada Bureau en Gros Full time

    : 1246052 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...


  • Westmount, Canada Animalerie Peluche Full time

    Join our team and work in a happy place! Our pet store is located in old Montréal and in Westmount and if you love pets we are the place to be. Cashier job includes answering calls and booking appointments for grooming. Part time work, store discounts and a great staff are waiting for you! **Job Type**: Part-time Part-time hours: 25 per week **Salary**:...


  • Westmount, Canada Elle Apriori Full time

    What you will do: - Practicing professional salesmanship following company policies and procedures to successfully achieve sales and customers satisfaction - Building relationships to ensure client's loyalty - Making sure that all merchandise is properly and attractively displayed as per visual guidelines - Demonstrate a good product knowledge - Provide...


  • Westmount, Canada Royal Lepage Mellor Group Full time

    **Groupe Mellor**, l’agence immobilière Nº1 à Montréal est à la recherche d’un professionnel formé pour se joindre à son équipe! Ayant une équipe grandissante, nous sommes à la recherche d'une personne créative et extravertie qui souhaite faire partie d’une entreprise réputée opérant dans un environnement de haute performance. Vous...


  • Westmount, Canada La Cookery Full time

    **Specialty Cookware - Shop Associate** Cookery is a specialty kitchenware store in Westmount, Montreal, as well in West Toronto's Roncesvalles neighbourhood, Bloor West Village and North Toronto's Yonge & Eglinton area. We have a beautiful selection of both everyday and heirloom items to offer passionate home cooks, and cooking-inspired gift givers in our...