Sales Operations Associate

6 months ago


Westmount, Canada Majestic Filatures Full time

Majestic Filatures (Fashion Company) is looking to hire a Production Coordinator to join its growing team.

**Responsibilities include, but are not limited to**:

- Coordinate with 3rd party warehouse related to customer deliveries' operations (shipping, returns, exchanges)
- Coordinating with credit department regarding new customers approval and existing customers issues
- Updating and monitoring inventory
- Manage customer service for online orders
- Entering orders and filling orders
- Work with production team to set up new collections in our systems

**Desired Skills and Experience**
- Minimum 2 years related experience
- Good knowledge and understanding of wholesale and e-commerce process
- Experience handling Ocean and Air shipments is an asset
- Knowledge of Shopify
- Knowledge of Microsoft Suite (Strong skills in Excel is an asset)
- Knowledge of JOOR and RLM software is an asset
- Excellent communication and interpersonal skills (both verbal and written)
- Strong customer service and computer skills
- Strong organizational skills with the ability to meet tight deadlines
- Team Player
- Strong computer skills, able to champion a new computer software

**Benefits**:

- Casual dress
- Company events
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Westmount, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer support: 2 years (preferred)

Work Location: In person


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