Customer Experience Associate

3 months ago

Westmount, Canada Scotiabank Full time

Requisition ID: 205565

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Quebec : Westmount

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Experience Representative

    3 weeks ago

    Westmount, Quebec, Canada Royal Bank of Canada> Full time

    About the Role">This is an exciting opportunity to work as a Customer Experience Representative in our Insurance Services team at Royal Bank of Canada.We are seeking a talented individual who is passionate about delivering exceptional customer experiences and has a strong understanding of insurance products and services. As a key member of our team, you will...

  • Sales Associate

    6 months ago

    Westmount, Canada Majestic Filatures Full time

    Maison 4110, located in Westmount, Montreal, is looking for a Sales Associate. Our boutique sales multiple luxury brands (Isabel Marant, RE/DONE, Veronica Beard, Ganni to our exclusive customers. RESPONSIBILITIES: - Provide excellent customer service with the ability to develop meaningful and loyal client relationships. - Build and maintain client base...

  • Accounting Associate

    6 months ago

    Westmount, Canada Vensure Employer Solutions Full time

    **About Us** **Position Summary** This position provides support to our organization's operations and corporate Accounting department. The **Accounting Associate **position is responsible for coordinating the administration of accounts receivable, accounts payable, deposits of funds and other general accounting functions as directed. **Essential Duties...

  • Fashion Sales Associate manager, Keyholder

    3 months ago

    Westmount, Canada Maska Full time

    Are you interested in fashion, styling, customer service, and more? We are currently seeking an enthusiastic and fashion-forward individual to join our team at our various Montreal locations! **Maska **_**is a family-run business with years of experience in the fashion and Italian fashion industry. We have learned that quality and originality are what our...

  • Fashion Sales Associate manager, Keyholder

    6 months ago

    Westmount, Canada Maska Full time

    Are you interested in fashion, styling, customer service, and more? We are currently seeking an enthusiastic and fashion-forward individual to join our team at our various Montreal locations! **Maska **_**is a family-run business with years of experience in the fashion and Italian fashion industry. We have learned that quality and originality are what our...

  • Liquor Store Sales Associate

    6 months ago

    Westmount, Canada SNDL Full time

    Job Title Liquor Store Sales Associate Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada...

  • Automotive Service Associate

    4 weeks ago

    Westmount, Quebec, Canada Subaru Canada Inc Full time

    Join Our Team as an Automotive Service AssociateWe are seeking a highly motivated and detail-oriented individual to join our team as an Automotive Service Associate at Subaru Canada Inc. in Westmount, Quebec.Job Summary:The primary responsibility of this role is to ensure that all service vehicles are washed and moved within the facility efficiently and...

  • Customer Service Representative

    6 months ago

    Westmount, Canada BMO Financial Group Full time

    1299 avenue Greene Westmount Quebec,H3Z 2A6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • General Manager

    6 months ago

    Westmount, Canada Bureau en Gros Full time

    : 1264608 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Customer Service and Tech Specialist

    7 months ago

    Westmount, Canada GoRecell.ca Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Technician. As a Customer Service Technician, you will play a crucial role in providing exceptional service to our customers. This is a full-time position with opportunities for growth and advancement. **Responsibilities**: - Provide...

  • Financial Services Associate

    7 months ago

    Westmount, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Personal Banker Associate

    7 months ago

    Westmount, Canada BMO Financial Group Full time

    1299 avenue Greene Westmount Quebec,H3Z 2A6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    3 weeks ago

    Westmount, Canada BMO Financial Group Full time

    4817 Sherbrooke Street West Westmount Quebec,H3Z 1G6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Finance & Accounting Associate/ Associé(E) en

    3 months ago

    Westmount, Canada Candorvision (div. of Candorpharm Inc.) Full time

    Title**:Finance & Accounting Associate** Type: Permanent, full-time Reporting to: Manager, Operations & Reporting Work location: Hybrid Celebrating 10 years of patient success, CandorVision (division of CandorPharm Inc.), has been providing treatments with cutting edge technology to Canadian healthcare professionals to help provide dry eye relief....

  • Reception - Sales Associate

    6 months ago

    Westmount, Canada Westmount Florist Full time

    Position Description Position Title: Reception - Customer Service Specialist Direct reports: N/A Hours of Work: Full-Time (35 Hours/week)/ Part-Time (21-28 hours/week) Position available immediately Position Summary: The Reception Customer Service Specialist is responsible for serving and building relationships with customers by fielding inbound calls...

  • Sales Operations Associate

    7 months ago

    Westmount, Canada Majestic Filatures Full time

    Majestic Filatures (Fashion Company) is looking to hire a Production Coordinator to join its growing team. **Responsibilities include, but are not limited to**: - Coordinate with 3rd party warehouse related to customer deliveries' operations (shipping, returns, exchanges) - Coordinating with credit department regarding new customers approval and existing...

  • Retail Sales Associate

    3 months ago

    Westmount, Canada Little Bear Pet Supplies Full time

    **Job Summary** **Responsibilities**: - Greet customers and assist them in finding products - Process transactions accurately using a cash register - Conduct product demonstrations to showcase features and benefits - Utilize upselling techniques to maximize sales opportunities - Maintain a well-stocked and organized store appearance - Assist in inventory...

  • Accounts Receivable Associate

    2 months ago

    Westmount, Canada Candorvision (div. of Candorpharm Inc.) Full time

    Title**:Accounts Receivable Associate** Type: Permanent, full-time Reporting to: Manager, Operations & Reporting Work location: Hybrid Celebrating 10 years of patient success, CandorVision (division of CandorPharm Inc.), has been providing treatments with cutting edge technology to Canadian healthcare professionals to help provide dry eye relief. Already...

  • Finance & Accounting Associate / Associé(E) en

    6 months ago

    Westmount, Canada Candorvision (div. of Candorpharm Inc.) Full time

    Title**:Finance & Accounting Associate** Type: Permanent, full-time Reporting to: Manager, Operations & Reporting Work location: Hybrid Celebrating 10 years of patient success, CandorVision (division of CandorPharm Inc.), has been providing treatments with cutting edge technology to Canadian healthcare professionals to help provide dry eye relief....

  • Westmount Store

    7 months ago

    Westmount, Canada Running Room Full time

    **Responsibilities**: - Ensure high levels of customer satisfaction by being knowledgeable about all products offered. - Drive sales, deliver an exceptional customer experience and meet operational expectations. - Maintain personal and productivity goals - Build a connection with each customer by asking open-ended questions to assess their needs. - Ability...