Onsite (On The Road Visiting Clients) Hardware & IT Support Technician

4 days ago


Oakville, Canada Digital Fire Full time

**Overview**
Digital Fire is seeking a hands-on, customer-focused Onsite Hardware & IT Support Technician to join our dynamic team. In this role, you will attend our office daily and travel to client sites several times a week to deliver, configure, and maintain IT hardware and related infrastructure. This includes setting up desktop computers, servers, networking equipment, access points, printers, and audiovisual setups. Your work will be integral to helping clients grow their businesses through reliable, high-quality technology solutions.

**Key Responsibilities**
- **Onsite Hardware Support & Configuration**:
Deliver, install, and set up IT hardware including servers, workstations, networking equipment, and peripherals at client locations.
- **Infrastructure Installation & Maintenance**:
Perform basic network cabling, mount racks and access points, and handle other physical hardware tasks.
- **Troubleshooting & Technical Assistance**:
Identify, analyze, and resolve hardware and software issues in person, over the phone, or electronically.
- **Audiovisual & Meeting Room Setups**:
Install conference room hardware, including TVs, cameras, and other video conferencing equipment, ensuring professional, user-friendly configurations.
- **Client Communication & Recommendations**:
Interact professionally with clients, understand their technical needs, recommend improvements, and ensure their satisfaction with the solutions provided.
- **Documentation & Follow-up**:
Maintain accurate records of installations, configurations, and resolutions. Track client issues and follow up to ensure long-term satisfaction.
- **Company Vehicle Use**:
Safely operate a company vehicle to transport equipment to client sites, adhering to all driving and safety guidelines.

**Qualifications Required**
- Previous experience in IT, customer service, or a related field.
- Strong troubleshooting, problem-solving, and critical thinking skills.
- Positive demeanor and excellent communication skills.
- Ability to safely lift and carry equipment, use dollies and work with basic hand tools.
- Valid driver’s license and reliable transportation.
- High School Diploma.

**Preferred Experience**
- Help Desk or Field Service support
- Networking equipment installation and support
- Windows desktop and server administration
- Apple desktop support
- Linux experience
- Mobile device administration
- Associates or Bachelor’s degree in Computer Science or a related field

**Why Digital Fire?**
- We love teamwork, technology, and helping people.
- Enjoy a relaxed office environment, team outings, and casual lunches.
- We value intelligence and critical thinking over tenure—your input and growth matter.
- You’ll gain hands-on experience with diverse technologies—from virtualization to network security to project planning.
- Experiment with the latest workplace technology and see tangible results from your work.
- We believe in growing together—our team has over 50 years of combined experience, and we’ve been around for more than 25 years.
- You’ll be part of a workplace that values its staff, encourages learning, and always strives to exceed clients’ expectations.

**Join Us If You**:

- Are eager to learn and adapt.
- Enjoy going above and beyond to help people.
- Thrive in a fast-paced environment where quick thinking is key.
- Want exposure to a wide range of technologies.
- Are an exceptional problem solver who avoids office politics and remains optimistic.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$65,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Oakville, ON L6J 2X6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you work in the office 100% of the time in Oakville and visit clients multiple times a day and be on the road and at clients most of the time?

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full time

    McFadden's Hardwood & Hardware Inc. is a dynamic company based in Oakville, Ontario, seeking an experienced IT System Support / Administrator to join our team.About the OpportunityThis Monday-Friday role values a great work/life balance and offers day-to-day flexibility. As part of our team, you will be responsible for providing exceptional communication...


  • Oakville, Canada Aplin Martin Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...

  • IT Helpdesk Technician

    6 months ago


    Oakville, Canada Acclaim Health Full time

    Acclaim Health is seeking one (1) IT Helpdesk Technician summer student to work for our IT Department. This is a Full Time position for a period of 8 weeks. As a Full Time student the individual will be expected to work 35 hours/week, Monday to Friday 8:30am - 4:30pm at our Speers Office location **PRIMARY FUNCTIONS**: - Provides first line response for...

  • Service Technician

    6 months ago


    Oakville, Canada Kiewit Corporation Full time

    **Requisition ID**:171248 **Job Level**:Entry Level **Home District/Group**: DHO Information Technology Group **Department**:Technology Group **Market**:Corporate Home Office **Employment Type**:Full Time **POSITION OVERVIEW**: The Service Technician will have responsibilities for repair, imaging, configuration, and deployment of physical desktop and...

  • Carpenter

    6 months ago


    Oakville, Canada On The Level Full time

    Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Tasks**: - Read blueprints, drawings and sketches to determine work requirements - Maintain, repair and renovate residences and wooden structures in mills, mines, hospitals, industrial plants and other establishments - Install door, window and other hardware - Read...


  • Oakville, Canada AtlasCare - Bosco Home Services Full time

    **AtlasCare** is looking for experienced **Plumbing & Drain Technicians & Apprentices** to join our team in Oakville to help serve our large customer base across the GTA. **What we offer**: - The opportunity to work with the best equipment and team in the industry; - Extended Health Coverage, Dental and Life Insurance; - RRSP Contributions; - Tool and...

  • Application Support

    5 months ago


    Oakville, Canada The UPS Store Canada Full time

    Do you want to make a big impact on a fast-growing IT Team? Do you want to be part of a team that truly supports employee growth and development? Are you someone with strong organization, time management, and communication skills? Then, we want you! We’re searching for someone who enjoys interacting with people and is determined to deliver fast, accurate...


  • Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

    Education: - Expérience: - **Education**: - College/CEGEP - or equivalent experience - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide business systems, network and Internet support to users in response to identified...


  • Oakville, Canada CB Canada Full time

    Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and...

  • Plumbing Technician

    6 months ago


    Oakville, Canada AtlasCare - Bosco Home Services Full time

    AtlasCare is looking for experienced Plumbers with sales experience to join our team in Oakville to help serve our large customer base across the GTA. Who we are: We’re one of the industry’s longest standing companies with a high-focus on providing old and new customers with the best customer experience possible. With over 85 years of experience,...


  • Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide business systems, network and Internet support to users in response to identified difficultiesSet up...

  • IT System Support

    1 week ago


    Oakville, Canada McFadden's Hardwood & Hardware Inc. Full time

    McFadden’s Hardwood & Hardware Inc. is searching for a dynamic IT System Support / Administrator to join our Oakville, Ontario based team.Responsibilities:Exceptional communicator with solid people skills.Provide first-line support for hardware and software issues through a help desk ticketing system.Work with users to understand their technical needs and...


  • Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

    Education: Expérience: EducationCollege/CEGEP or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee...


  • Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full time

    OverviewMcFadden's Hardwood & Hardware Inc. is a dynamic organization seeking a skilled IT System Support / Administrator to join our Oakville, Ontario based team.Estimated Salary: $60,000 - $80,000 per annumJob DescriptionWe are looking for an exceptional communicator with solid people skills to provide first-line support for hardware and software issues...


  • Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full time

    About McFadden's Hardwood & Hardware Inc.We are a dynamic company based in Oakville, Ontario, seeking an experienced IT System Support / Administrator to join our team. This role offers a great work-life balance with flexibility in your day-to-day tasks.Job DescriptionAs an IT System Support / Administrator, you will be responsible for providing first-line...

  • IT System Support

    1 week ago


    Oakville, Canada McFadden's Hardwood & Hardware Inc. Full time

    McFadden’s Hardwood & Hardware Inc. is searching for a dynamic IT System Support / Administrator to join our Oakville, Ontario based team.Responsibilities:Exceptional communicator with solid people skills.Provide first-line support for hardware and software issues through a help desk ticketing system.Work with users to understand their technical needs and...

  • IT System Support

    1 week ago


    Oakville, Canada McFadden's Hardwood & Hardware Inc. Full time

    McFadden’s Hardwood & Hardware Inc. is searching for a dynamic IT System Support / Administrator to join our Oakville, Ontario based team.Responsibilities:Exceptional communicator with solid people skills.Provide first-line support for hardware and software issues through a help desk ticketing system.Work with users to understand their technical needs and...

  • IT System Support

    1 week ago


    Oakville, Canada McFadden's Hardwood & Hardware Inc. Full time

    McFadden’s Hardwood & Hardware Inc. is searching for a dynamic IT System Support / Administrator to join our Oakville, Ontario based team.Responsibilities:Exceptional communicator with solid people skills.Provide first-line support for hardware and software issues through a help desk ticketing system.Work with users to understand their technical needs and...


  • Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full time

    About McFadden's Hardwood & Hardware Inc.We are a dynamic and growing company based in Oakville, Ontario, seeking an experienced IT System Support / Administrator to join our team. With a strong focus on innovation and customer satisfaction, we offer a unique opportunity for individuals who thrive in fast-paced environments.


  • Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full time

    IT System Support / AdministratorMaintaining a high level of technical expertise and staying up-to-date with industry trends and best practices is essential for success in this role. If you have excellent communication skills, problem-solving abilities, and are proficient in Microsoft Office 365 Suite, Virtual VMware, and Active Directory, we want to hear...