Desktop Technician Iii

5 months ago

Toronto, Canada Dayforce Full time

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity
The primary responsibilities of this role will be to manage and provide desktop/IT support to our global employees. The Deskside Technician role provides second level support via incoming calls, resolving or redirecting the resulting incidents or service requests. This position will also work with various 2nd and 3rd level support teams to route tickets accordingly or to provide feedback on challenges and successes within the environment. The incumbent will be required to provide basic IT support from a network, telephony and OS perspective as well.
What you’ll get to do
- Methodical desktop troubleshooting.
- Route support issues to senior level support technicians as needed.
- Maintain current knowledge of relevant technologies as assigned.
- Maintain a consistent working order of our Hotelling stations & meeting rooms equipment.
- Participates in special projects as required.

Skills and experience we value
- College Diploma Computer Science or a related technical discipline, or the equivalent combination of education, professional training or work experience
- 5+ years in desktop/service desk support role
- Professional experience troubleshooting Microsoft Windows 11 O/S, Microsoft Office 365, Microsoft Teams, BitLocker, various Antivirus solutions, Intune, Autopilot, SCCM
- Understands the target audience and knows how to cater to those audiences
- VIP Support experience
- Basic network knowledge and experience
- Self-motivated to provide exceptional end user experience a must
- Able to work in a flexible and fast paced environment
- Excellent speaking and communication skills

**What would make you stand out**:

- Experience with corporate networking and security desired
- Experience using SCCM, Intune, Autopilot
- Experience with MacOS & Jamf
- Experience with various telephony technologies (Avaya, Teams, Zoom)
- Experience with meeting room technology & support
- AWS, VMWare Horizon Suite, Microsoft Defender, W365

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges

Fraudulent Recruiting

  • Desktop Technician

    5 months ago

    Toronto, Canada CB Canada Full time

    Desktop Technician On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technician. Desktop Technician – Job Description When stationed in an ecosystem, you will work closely with Community Leads to provide end level support for the citizen group based there You act as the single point of contact for all technology related issues...

  • Research Technician III

    4 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job Title: Research Technician IIIJob Summary:The University Health Network is seeking a highly skilled Research Technician III to join our team. As a Research Technician III, you will be responsible for performing histopathology testing for research purposes according to established procedures. This includes tissue processing, embedding & microtomy of...

  • Research Technician III

    4 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job Title: Research Technician IIIJob Summary:The University Health Network is seeking a highly skilled Research Technician III to join our team. As a Research Technician III, you will be responsible for performing histopathology testing for research purposes according to established procedures. This includes tissue processing, embedding & microtomy of...

  • Desktop Support Technician

    4 months ago

    Toronto, Canada Jose Merciline Full time

    Job title: Level 2 desktop support technician **Job Description**: Executive Summary: The DOE (Desktop Operations and Escalations) Team manages escalations of a technical nature from various clients (DSS, SDM, CTS, TCI, and Senior IT and Business Managers). They are considered Level 2 within the desktop support structure and require both a high level of...

  • Desktop Support Technician

    5 months ago

    Toronto, Canada TEK Group Full time

    **Summary**: - Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyse, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side...

  • Desktop Support Technician

    5 months ago

    Toronto, Canada Leon's Full time

    Overview: **LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC)** **Preferred Experience** - Excellent oral and written communications - Demonstrated device imaging and provisioning experience. Preference for experience with Microsoft SCCM, MDT, WDS administration for imaging & client patching. - Technical proficiency with all major end-user...

  • Desktop Support Technician

    2 months ago

    Toronto, Canada Perativ Full time

    Since 2005, Access Cash, operating as part of Perativ, has been a market leader in ATM services and technology. We are helping our customers, materially reduce their ATM management cost, improve their customer experience and make their operations more productive. The organization provides service to customers across Canada, operating ATMs for banks (such as...

  • Desktop Support Technician

    2 weeks ago

    Toronto, Canada Payments Canada Full time

    Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work. |Get to Know Us We are a unique organization situated at the centre of Canada’s payments...

  • Field Technician III

    7 days ago

    Toronto, Ontario, Canada FORTNA Full time

    About the Role:FORTNA is seeking a skilled Field Technician III to join our team. As a Field Technician III, you will be responsible for supporting the LPS project and commissioning team in various areas, including assessments, commissioning, installation, preventive maintenance, repairs, training, and troubleshooting.Key Responsibilities:Assess and repair...

  • Desktop Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job Title: Desktop Support TechnicianJob Summary:Leon's Furniture is seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees and customers. You will troubleshoot and resolve technical issues related to desktop hardware and...

  • Desktop Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job Title: Desktop Support TechnicianJob Summary:Leon's Furniture is seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees and customers. You will troubleshoot and resolve technical issues related to desktop hardware and...

  • Desktop Support Specialist

    1 month ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job Title: Desktop Support TechnicianJob Summary:We are seeking a skilled Desktop Support Technician to join our IT team at Leon's Furniture. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...

  • Desktop Support Specialist

    1 month ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job Title: Desktop Support TechnicianJob Summary:We are seeking a skilled Desktop Support Technician to join our IT team at Leon's Furniture. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...

  • Technician III Power

    4 weeks ago

    Toronto, Ontario, Canada Aggreko Full time

    About AggrekoWe are a leading provider of energy solutions, empowering communities and businesses to thrive. Our team is dedicated to delivering innovative power, heat, and cooling solutions to our customers.Job SummaryWe are seeking a skilled Technician III to join our Service Center team in Brampton, ON. As a Technician III, you will be responsible for...

  • Technician III Power

    4 weeks ago

    Toronto, Ontario, Canada Aggreko Full time

    About AggrekoWe are a leading provider of energy solutions, empowering communities and businesses to thrive. Our team is dedicated to delivering innovative power, heat, and cooling solutions to our customers.Job SummaryWe are seeking a skilled Technician III to join our Service Center team in Brampton, ON. As a Technician III, you will be responsible for...

  • Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job Title: Desktop Support TechnicianJob Summary:We are seeking a highly skilled Desktop Support Technician to join our team at Leon's Furniture. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...

  • Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job Title: Desktop Support TechnicianJob Summary:We are seeking a highly skilled Desktop Support Technician to join our team at Leon's Furniture. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...

  • Desktop Support

    5 months ago

    Toronto, Canada CopieurTech Inc Full time

    **Desktop Support Technician** CopieurTech Inc is a Dorval, QC based company that provides IT support and IT support and support to government and commercial clients. We are currently looking for a Desktop Support Technician to join our team in Dorval, QC. **Responsibilities**: - Provide 24 7 desktop support to clients with the ability to resolve issues...

  • Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Desktop Technician Job DescriptionCB Canada is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide end-user support for desktop systems, including troubleshooting and resolving technical issues.Work closely with...

  • Desktop Support Specialist

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    Desktop Technician Job DescriptionCB Canada is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide end-user support for desktop systems, including troubleshooting and resolving technical issues.Work closely with...